Food Panda — unable to contact | |
This is regarding the communication issue with food panda. I have ordered food from xxxx restaurant and unfortunately it was not confirmed, and i received the same thru a text msg after 30 mins, where as the delivery time is 45 mins, and till then i have received no info from food panda (I was thinking the rder was confirmed and food delivery is in process). The money was deducted form bank. Though, i didn't receive any text from food panda or xxxx restaurant regarding the cancellation. I tried in many ways to contact food panda, but i am unable to do so. The website shows "live chat" option, which is waste of time and never working. My sincere suggestion is, to maintain a proper communication, with in time. Post the contact number thru which customer can communicate with u easily. Dont bugggg us. Please. Was this information helpful? | |
Food Panda customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Paid full in advance for my order in hyderabad on 22nd . Order was cancelled at last moment. I was told by executive that I will get refund in 15 mins. Later was told 4 days . And now 10 days. Food Panda is making money on customer's cancelled orders by delaying refunds by giving illogical reason of process.
7%
Complaints
945
Pending
0
Resolved
64
View all 945 Food Panda reviews & complaints
+91 12 4614 9200
Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
View all Food Panda contact information
After sending multiple mails to the customer care i have received no reply from them.