[Resolved] Food Panda — Unsatisfactory service

Rashi Varshney

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411014
Website:	Food Panda

Dear Foodpanda,

Yesterday I have ordered from KFC from your app around 9:00 PM with the name of Arjun Govil.
First of all there was no contact number given from your end to whom we should connect for our order delivery, also when I was trying to connect with your Live chat they are not assisting us properly, they are not responding to our queries.after 2 hours we get connected directly to KFC merchant, & he said there was no vendor from FOOD PANDA to receive this order,
Then KFC dispatched our order from 3rd party, & the order was not in the condition to eat it was become cold, because we received at 11:30 PM at night.which we have ordered at 9:00 pm

So I would request you Food Panda to refund my money.

Thanks
Rashi Varshney

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Jun 4, 2017

Complaint marked as Resolved

Food Panda customer support has been notified about the posted complaint.

Verified Support

May 04, 2017

Food Panda Customer Care's response Hi Rashi, We sincerely regret the experience you've been through. Please share your order/account details at [protected]@foodpanda.in so that we can immediately look into the matter and try to resolve at the earliest. Thanks. Team foodpanda!!

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Comments

yankey44

from Noida, Uttar Pradesh

Foodpanda is the real pain the a**. Filled up with a team of morons, always takes more than hours just to understand the concern rather than spending few minutes in resolving the issues. Their services, specially their customer services are pathetic.