[Resolved] Food Panda — Unsatisfactory service

 
2 Reviews
Pune, Maharashtra, India
 Rashi Varshney
Dear Foodpanda,

Yesterday I have ordered from KFC from your app around 9:00 PM with the name of Arjun Govil.
First of all there was no contact number given from your end to whom we should connect for our order delivery, also when I was trying to connect with your Live chat they are not assisting us properly, they are not responding to our queries.after 2 hours we get connected directly to KFC merchant, & he said there was no vendor from FOOD PANDA to receive this order,
Then KFC dispatched our order from 3rd party, & the order was not in the condition to eat it was become cold, because we received at 11:30 PM at night.which we have ordered at 9:00 pm

So I would request you Food Panda to refund my money.

Thanks
Rashi Varshney
Complaint marked as Resolved Jun 4, 2017

Complaint Status


[May 04, 2017] Food Panda customer support has been notified about the posted complaint.
Verified Support
Food Panda Customer Care's response, May 04, 2017
Hi Rashi, We sincerely regret the experience you've been through. Please share your order/account details at [protected]@foodpanda.in so that we can immediately look into the matter and try to resolve at the earliest. Thanks. Team foodpanda!!
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Foodpanda is the real pain the a**. Filled up with a team of morons, always takes more than hours just to understand the concern rather than spending few minutes in resolving the issues. Their services, specially their customer services are pathetic.

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    Food Panda - Unsatisfactory service