Food Panda — worst food service like this

Address:	400086
Website:	foodpanda APP

I ordered food using foodpanda app on 4rd october 2018, but i didn't get the ordered food yet. Now i can see the status on app is that the food is delivered but i didn't get the food. I seriously never gone through such a worst food service like this. Now all i want is my money back. Please refund my money as soon as possible.
I have ordered in food panda today back but, the order executive is not assigned to my order even after waiting for more than 1hour. It is when i approached support team and had a chat. I was said that my order will be cancelled and i will be getting refund details within 1 working day. But i want food delivery boy say please cancel the order i am not going delivery you,
Same this happens more than 3 times
My order number is date[protected]= #e5de-2ofy