Food Panda — wrong order and cold food with different ingredients

Address:

400607

I ordered paneer chilli milli kebab from red chillies thane. Received order after almost an hour food was damn cold. Usually as per all hotels kebab ingredients are minced coated with corn or any other flour and baked in tandoor.

They provided me sweet paneer malai kebab. When i called restaurant guy informed rudely that this is how it is made u do whatever you want.

On complaining to food panda they are also telling same that restaurant informed it is made same way.

I shared them pic and informed i haven't consumed food at all, please take it back as it is sweet and no one in my home will eat this. They are not ready to take back wrong order.

Please help me with this, i will never again order from food panda but just don't wish to waste this food which costed almost 200.

Thanks and regards
Kadambari kulkarni