[Resolved]  Big Bazaar At Phoenix Market City — POOR QUALITY FOOD

Big bazar (Future Group) — very poor quality

object - 1 Kg Rice (Item code- 1512) @ Rs 35 per Kg
date of purchase - 27/02/2010 Time - 20:47:48
Cash memo no. T15/10969
Place of purcahse - Big bazar (at atlantis mall), civil line -2 Allahabad (up) India

Dear sir,
This a matter of only 1 kg rice, but important, because i won't let my favourite store to become bad marketting option. It was so bad that it does not deserved even 3.5 Rs rate. Rice was such poor quality and very bad.
I did not go to store because quality is a subjective complaint and they will say that i am a stupid. Check that item and hope you people reply me soon.

THEY ARE PROVIDING POOR QUALITY OF FOOD (PUFFS ARE HOT BUT DRY AND NOODLES ARE DRY BUT NOT SERVED HOT, RASAMALI IN POOR CONDITION DURING EVENINGS ETC ETC) PLEASE LOOK INTO THIS ISSUE AS SOON AS POSSIBLE.

POOR QUALITY FOOD
I am SARAVANA KUMAR from CHENNAI. I use to visit PHOENIX MARKET CITY every week and most of the times i visit BIG BAZAAR there. I was happy that i can find FOOD there but when i went to buy there was a BIG QUE as like in RAILWAY STATION. But there was no other go for me so me too joined the que. After 15mns i got few food items like NOODLES, BIRIYANI. Both were in CHILL CONDITION. I was shocked of it that A FAMOUS BRAND STORE PROVIDING FOOD IN POOR CONDITION and when i asked about it there was no proper response. Next week we ordered CHICKEN ROLL PUFF(am not sure of exact name of the product but its almost what i mentioned). They served it HOT as they kept in owen n gave me but it was COMPLETELY DRY and not FRESH. Last week i was there by around 8.30pm to 9pm and i ordered RASAMALAI and my friend ordered some PUFF even after i warned him that it will be dry. The RASAMALAI tasted bad as it got prepared very early, or i don know the reason behind it, (WHY THE KEEP SUCH POOR CONDITION PRODUCT IN DISPLAY N CHEAT CUSTOMERS AND MAKE THEM FEEL COMPLETELY BAD OF IT). So up to me whenever i buy something in BIG BAZAAR I FEEL VERY BAD OF THE PRODUCT AND ALSO FEEL STUPID OF MYSELF FOR BUYING AGAIN AND AGAIN EVEN AFTER KNOWING ITS NATURE. I AM REALLY FEEL VERY BAD OF IT NOT ONLY FOR MYSELF BUT FOR EACH AND EVERY CUSTOMER. PLEASE LOOK INTO THIS ISSUE AS SOON AS POSSIBLE...

Dear Saravana,

Hi, I am Priya from Future Group. I apologize for the inconvenience caused. I request you to write back to me at [protected]@futuregroup.in along with your contact details, store details and reference ID-10849.I will get back to you soon.

Regards,
Priya.
Future Group Care.

Dear Saravana,

Greetings from Future Group. I hope that your issue has been resolved to your full satisfaction. In case of any future query, kindly let me know. I will be glad to assist you.

Regards,
Priya.
Future Group Care.