Foodpanda — food delivery by foodpanda

Address:	Kolkata, West Bengal, 700075
Website:	www.foodpanda.com

#CustomerComplaint: I placed an order few weeks ago at foodpanda. Made online payment and also received sms confirmation from them. But didn't get the food item delivery within time neither any intimation from the delivery guy. Suddenly I find the order status shown as delivered within the app!! When I called up the delivery guy, he said that by mistake the order status was changed by him & due to some technical glitch he was unable to contact me. Then he told me that the delivery was not possible for him & asked me to get the money refunded from the app !! Tried calling the customer care service several times but no response received yet. Even after mailing them with issue details, they did not yet refund the money spent !! Upon asking for a callback, didn't hear any thing from the back end team yet... This recent collaboration of foodpanda with Ola for delivery has worsened the service !! Mail Id- [protected]@yahoo.com
Really #Dissatisfied with #FoodPanda ... #CheatingPeople... #HorribleService... #TerribleCustomerSupport... #BigThumbsDown... #WorstFoodAppOfAll 👎👎👎