Ford India Complaints & Reviews

Ith reference to above subject i had serviced my endeavour car with cauvery ford (Bangalore) and as previously mentioned regarding brake issue has been repeatedly occurring and while applying brakes at the speed 40kms it doesn't apply effectively last friday ie on 25/11/2020 while coming from vellore to bangalore i had a narrow escape as brake could not work effectively and missed a major accident, and this is the third time since the vehicle purchase but there is no proper response from ford India .kindly repair properly or replace the vehicle.

I am having a Ford aspire where it is serviced by Kairali ford cheranallur. This time I could see the wheel nut covers are not in shape where they can't unscrew the wheel nuts . Then I realised this is a fraud from ford. Cause the wheel nut size is 18 and you guys have a thin cover that makes it the size 19. This wheel nut cover is so pathetic that it will be destroyed easily like it will get shapeless and then u can't use either 19 or 18 for that to change your tyre. I like to know what's the same issue happened in ford in the year 2019 to 2020 where I'll like to know with information act later on this issue to find out the nuts that have changed. Due to this you can't change your tyre if yoy are in a place where your tyre gets punctured. I've seen many ford owners cut this wheel nut cover to save themselves. When I asked there is a gratitude of 25 percent on wheel nut. Hilarious

Sir my name is R.Amruthalakshmi annanagar east +last month 21.10.2020 i got new ecosport car in hance ford in iyyappathangal chennai but in ofter1500km i got more problems in my new car. engine shuttring, low pick up, low mileage. in long drive comes pinking noise in engine head 2 time go to service center his not solve my problem please kindly solve my problems

contract number
[protected]

Sir
I inform to you that I am Shri Dipankar Mistry .R/o Diglipur North Andaman woner of Ford EcoSport ecobbost and today I am servicing my Car from your Ford Serviceing Centre .When he hand over my car he is given a bill high charges unbelievably because rate o[censored]se spare parts, engine oil, colant etc amount Rs 2400/- and sarvicing charge 1922/- and I paid this bill no 1258 and my cheque no:SBI187981=4475/-what is this so I want pls justice me .

I am From mayiladuthurai - Tamilnadu. my ford ecosport have some Sensor problem. i said Lakshmi Ford Company, sitharkadu many times. They are not responding. Poor maintanance. my number is [protected]

Sir,
I am very disappointed with ford, showroom in Gonda, (U.P.). Its an habitual offender and always pays rude behavior with customer. My vehicle (UP43AL7518) is deposit in Gonda Ford showroom for repair on 07 NOV 20.They told me that your vehicle will be ready in one week but now more then two week has been past and there is no action. And manager is saying that apne hisab se karunga ...
My vehicle is fully insured and they also demand extra money on the name of file charge.
Please do needful action.

Good morning

dear concern

I would like to place my complaint regarding work quality for my ecosport which was repaired 4 month back at dwarka Ford service center and I had visited your place from ghaziabad to dwarka just because of service as I am regular customer of harpreet Ford at shahibabad but I gone through review and I visited for my driver side door change and It was done but I got complaint same time when it was fixed but I was ensured that now to there won't be any problem regarding quality of service but within 4 month paint of door is coming out which I believe because of work quality this problem is occurred so pls look into this please refer my details below .

name. kunal thapa
car registered no. DL10CM3195
NO. [protected]

I received a mail in which I got an offer letter of Ford . I want know that this offer letter is fake or real .
The Email Id by which i offer letter is:
[protected]@gmail.com

With due respect I am ajaya kumar sahoo and my wife Bijayalaxmi sahoo with owned vehicle OD-28-2222
OD-33X-7897
OD 02 BM 5435 .Whenever we approach for any service at capital ford we are not at all happy due to the behaviour of Kunmun Rath.
I tried to call her 3 times but she did not pick up and when she called me back she is asking for feedback.
Therefore I request you to kindly consider about service quality and most importantly the behaviour of Kunmun Rath mam .Take necessary action and we hope for better service in upcoming days.

I bought a new ford figo titanium blu on oct23 2020. While driving on a kacha road a stone hit engine oil sump if my car. I pulled over the car immediately and took the help of towing service to reach the showroom.
The showroom people after keeping the car for 10days reported that the engine has malfunctioned and should be replaced that costs 1.5 lakh.
Ford sales team mandated me to purchase insurance from them in lieu of dusserah offer and now the insurance company says the car didnot get comprehensive insurance and engine cannot be insured.
Ford sales team at visakpatnam pps ford didnot mention me about the insurance addon policy that covers the engine and the service team gas been so rude to me on contacting ford on [protected]@ford.com to explaij my regret.
I wish a proper action shall be taken on the same for
1) handing over a improper insurance policy and mandating me to purchase it from ford itself.
2) A brand new car's engine getting malfunctioned within 15days of purchase, that is now costing me around 1.5lakh.
The car didnot even get its fisrst service done and the permanent registration number hasnt come yet.
Please help me to reslove the issue do justice with respect to the issue.

The insurance and the build quality are both bad from ford end and I am suffering mental torture and financial loss from 11th midnight till date after not even using the car for 20days after purchase.
Thank you.

Customer name: V Aparna
My VIN: MAJGXXMTKGLY75085
Reg. Mobile number : [protected]
Ford Figo Titanium Blu,
Pps Ford Visakhapatnam

I bought a new ford figo titanium blu on oct23 2020. While driving on a kacha road a stone hit engine oil sump if my car. I pulled over the car immediately and took the help of towing service to reach the showroom.
The showroom people after keeping the car for 10days reported that the engine has malfunctioned and should be replaced that costs 1.5 lakh.
Ford sales team mandated me to purchase insurance from them in lieu of dusserah offer and now the insurance company says the car didnot get comprehensive insurance and engine cannot be insured.
Ford sales team at visakpatnam pps ford didnot mention me about the insurance addon policy that covers the engine and the service team gas been so rude to me on contacting ford on [protected]@ford.com to explaij my regret.
I wish a proper action shall be taken on the same for
1) handing over a improper insurance policy and mandating me to purchase it from ford itself.
2) A brand new car's engine getting malfunctioned within 15days of purchase, that is now costing me around 1.5lakh.
The car didnot even get its fisrst service done and the permanent registration number hasnt come yet.
Please help me to reslove the issue do justice with respect to the issue.

The insurance and the build quality are both bad from ford end and I am suffering mental torture and financial loss from 11th midnight till date after not even using the car for 20days after purchase.
Thank you.

Dear Sir/Ma'm,

I would like to raise my complaint against purchase of my Car Ford Aspire CNG. Car is registered at RTO, Kanpur, City and Vehicle no. is UP78-GA-1686. I had purchased on 28/11/2019 from MGS Ford, Lucknow. I had purchased this Car for use of my father at my home town Kanpur, City. As in Kanpur City, this CNG car model was not available so I made advance booking and purchased it from MGS, Ford, Gomti Nagar, Lucknow.
Since the purchase I am struggling with this Car getting issues with CNG Kit.
When I had inquiry for purchase of the Ford CNG car, I was told that from MGS, Ford Sales team that it is company fitted CNG Kit and Car Service would be available in Kanpur as well as all over India. During delivery of the car, I got to know to CNG kit will be fitted later and it was not company fitted but Ford had tied with CNG kit provider and Ford will provide warranty for CNG Kit. For the First service of Car I had to go to MGS, Ford Lucknow because in Kanpur all service centers denied for the service indicating that they do not have Ford, CNG car services.
Since purchase of the Car from first day, I am getting issues with CNG Kit and while driving CNG is not automatically converted from Petrol, since purchase of the car in 1 year duration I had visited almost 5~6 times MGS Ford Lucknow Service center for the same issue as CNG service is only available there not in my location (Kanpur city). I am fed up with this Car and totally dissatisfied by sales & service of the "Ford Car company". I was cheated by The Ford company they have sold faulty product and services are also not available.
I would like to escalate to higher officials of Ford Sales and Service team would strongly request for permanent solution else return of the Car as early as possible.

I have Ford Figo car since 2011.In Jalgaon Saraswati ford Service centre, servicing experts are not there.I got bad experience manytimes.I told them 2 times recently pl check cluch plate but they don't do it & finally after 15 days clutch plate gone & I suffered badly with my complete family at the time of traveling outside of Jalgaon.
I suggest & humble request to all Jalgaon side customer pl atleast don't go for servicing at Jalgaon Saraswati ford

Sir my ford figo diesel car 2012 model starting problem any place car stop and not start azamgarh city u.p. service center car inspection and bill 10200 rupees say me your car ok and please take your car but next day car stop same process 4 day continue but same problem next day taken car
Service center manager yadav ji very rudely behaviour all money spent but car issue continue cheeting me please help me all related recording voice and video evidence collected but anyone person not help me please help me.

Hi,
I'm writting this complaint to register my dis-satisfaction towards the first paid service of my Ford ecosport. I have used Adiv ford Vaishali for the first paid service of my car along with the alignment and balancing. I must say I am not at all happy with my car tuning, alignment and balancing. My car just run 20, 000kms but it is giving me the feeling that I am driving a 5-6 yrs old car. Previously from last 24yrs I was driving Hyundai and this is the first time I have purchased Ford product and joined Ford family. But unfortunately my experience is not as per the required standards. Somewhere I am feeling cheated by using the product which is not properly service at the authorised service centre.

Hoping for your appropriate and corrective action, so that I can continue my trust with the reputed organization like Ford.

Thanks
Ashish Sharma
+91 [protected]

Service amount of 4th service of ford aspire item wise, as promised at the time of sale of car .

Intentionally your website is down, so that you can fool the customer .

Awating your reply on [protected]@aol.Com

This is not a complaint. It's only a query.
I have 2015 model Ecosport. Recently after 60000km service its is found that the front tyres inner side was worn out significantly. The alignment test shows only difference in total toe.
I have changed all the 4 tyres. Please tell me what can be the cause for this issue before I take it to the local dealership. Attaching the alignment test result.
Regard
Ajith
Mob: [protected]
Mail: [protected]@gmail.com

As we have to travelling from jodhpur to kota via jaipur... petrol pipe got leaked or damaged in jaipur... we called road side assistance, they toied our vehicles and just informed us you will got call early morning... but today morning we called 50+ calls customer care but no one is responding.. there is no emergency services in ford??.. here they are saying we have 3 consecutive holiday we can't assist you before tuesday... everyone is celebrating diwali... is this is your services In india... in emergency we stuck in midway.. no one is helping out of this... we have called concerned manager where our car went for repair.. mr. Vipul jain.. service manager.. k s ford malviya nagar... but he's also not responding just says we cant do anything before Tuesday.. everyone is celebrating festival... and we are no where...

I am seeing lots of problem in my car related to the engine of my car. After every 2-3 weeks, the car is unable to start and I have to push it to start the car. There is no issue of low battery. Due to this, my brakes and steering also locks making it difficult to do anything. Also, I have reached all the nearest service centre of Ford but no one is able to recognize the problem. The service in Jharkhand is very poor for Ford. And it is very difficult to take my car to service centre outside the state. I am really unhappy with the service and with the car. My car is ecosport and it is a Sports model. I would like Ford India to look forward towards my problem or else I will be left with no choice other than to change my car. My name is Rakesh Kumar Agarwal and my phone number is [protected]. I would like you to contact me on this number regarding the problem. Thank you.

I have Buy Ford Ecosport Titanium in April 2018, vehicle no MH46BE4785, I have done regular servicing of vehicle, last 7 Months car was in parking, when care start following issue noticed
1. Hand break light showing on display
2. ABS light appears on display board
3. Start / stop push button response slow

Vehicle send to your authorized M/s Bhavna Foard service Turbe Navi Mumbai . He is telling there is issue in ABS module and required expenditure is around Rs35000 /
last 3days vehicle is with your service center no development, if within short span of time such a big issue come in Renaud brand is not expected, I feel it should be repairing in under warranty