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Ford India Complaints & Reviews

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Last updated Feb 15, 2024
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Ford India reviews & complaints page 6

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D
Dr Taha
Sep 21, 2021
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Defective door locks in EcoSport

Few months ago the rear left door refused to close, I had to shell out around 4k rupees to get it replaced. Now drivers door refused to close while I was 30 kms from the city. I had to hold it close with my hand and drive home. This is a major safety issue and very risky with children onboard. This is a known issue to the company, they must do a voluntary recall for all the affected VIN numbers and deal with this safety hazard....
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Richard peris
Sep 21, 2021
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Issue with Gear box

Address:C-40 vijay park, kondhwa,nibm road, pune

Respected Sir / Madam,

Car Model 2014
Car # - MH 01 BU 8431
Details of the registration and chassis no is attached to this email.

Myself Richard Peris residing at (Kondhwa) Pune recently purchased a second sale EcoSport automatic car. Details of the card model and registration number as attached to the email. The car was purchased from a dealer by the name Autoneeds located in Viman Nagar, Pune....
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ArunVarghe
from Angamaly, Kerala
Sep 19, 2021
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Ford Ecosport Petrol Titanium 2019 model

Address:Ernakulam, Kerala

I bought Ford ecosport on 2019. It’s just 2 years. It started alerting engine mail function Illuminator and power stain too. I have given to the dealer. It stops the car while driving few miles. No idea whether it gets repaired by them....
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K
Sep 17, 2021
Dec 22, 2021
This thread was updated on Dec 22, 2021
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Yellowish Patch appearing on right side near the front Bumper and bonnet

Dear Team Ford,

I, Rimjhim Sakia purchased Ford Endeavor in year 2020, and last month after heavy rainfall I suddenly noticed the appearance of yellowish patch appeared on my vehicle (Diamond White color) at front right side near bumper and on the side of bonnet, which was very annoying and surprising for me considering the brand value Ford has, and the heavy amount I invested in purchasing the vehicle.

I request...
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Bj freestyle
from Kottayam, Kerala
Sep 14, 2021
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Cheated by selling discontinued car

I bought Ford Freestyle on august 2021. when i bought the car, dealer assured that ford not leaving india, ford customer care also given fake promise. Within one month Ford announced their decision to stop production in india and exit. Now tge resale value of my car is significantly reduced, it will be very difficult to maintain the car as getting service would be difficult and spare part cost may go high. I am wondering how can a company...
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Umesh KSharma
from New Delhi, Delhi
Sep 13, 2021
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Pls issue complete refund for My Card Ford Figo, purchased in 2019

Address:3rd Floor, Building 10 C, DLF Cyber City, DLF Phase 2, Gurgaon - 122002

I have come to know that your company will sooner close plants/support of your brand especially for FORD FIGO, ARPIRE & ECOSPORT.

I being an happy owner of FORD FIGO now have come to a shock & in deep worry because it has been only 2 years & my car has only drove 13000Kms, also remaining 3 years warranty will be left. What will i do, as on loan from SBI this car was purchased for the tenure of 5years.

With folded...
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bhupender786
from Roorkee, Uttarakhand
Sep 12, 2021
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Company exits in india

Address:Houseno165 todakalyanpur roorkee, Houseno165 todakalyanpur roorkee

My car is in under warranty pls.if company exit in india how ford giving service...
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I gone for service on 06/09/2021 in Kaveri Ford in shivamogga.My car Rear door is jammed they charged for this but from outside door is opening but from inside door is not opening.During servicing due to short circuit right side head light is burned.After spent Rs 25, 000/- i am going outside for to solve this issue.On 09/09/2021 i took appointment but after i went to showroom they neglected us....
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Vipin Patni
Sep 8, 2021
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Carelessness in servicing my car caused engine seized

Address:Gehlot Ford, Ajmer

I had given my Ford Ecosport for regular servicing and minor accidental claim on Gehlot Ford, Ajmer and got back the car after a week. The very next day, the engine of the car got seized due to coolant leakage and the car got broke down. The car got towed to the workshop again and I was told that there is a hole in the internal side of radiator which is caused by a flying stone inside the car. The scenario explained to me is very funny and...
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Prakashpujar00
Sep 5, 2021
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About service

Address:JSP Ford Bangalore

Hi there,

My names prakash I own the fiesta sxi 1.6, I love the build quality of the Ford, but the issue with service station is they always keep changing the unnecessary parts to just reach there target. For example shocks and wiper blades and there are so many things to mention. If the issue get resolved that’s ok but if I still face the same issues what is the use of the changing part and later they say that it comes...
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Divya Bohra Jakhar
Sep 2, 2021
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Endeavour 3.2

Address:SAROJ VILLA K-7 SOLITAIR PARK BAGRU AJMER ROAD.

From last two services i am complaining of a noise from sunroof and shown it to authorised person but still they are unable to find it and resolve it. Now they r saying sun roff is out of warranty.
Is this type of services we should expect fron multinational company.
From 20000 km i am tolerating this irretating sound.
Now my car is over 1 lakh km now what should i do.
Very disappointed with ford...
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S
Som Poddar
Aug 31, 2021
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Ford -eco sport service complaint

This mail is with reference to service of I had given my vehicle for service on 06/08/2021 at CAPITAL FORD, RASULGARH-BHUBANESWAR. Whenever I took my vehicle for a long distance I had issues wrt to battery, pickup etc and I have specifically brought the sales team attention to this.However Within the city my vehicle was doing okay as I was Not facing above mentioned issues. After service I didn't receive any specific update over the issues...
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RajeshChandRayana
Aug 31, 2021
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Incompatible RIM size resulting in frequent byres burst out

Dear Sir,

This is to bring it to your kind attention that I have purchased Ford Echo sport Sports Diesel variant in the year 2019.
Vehicle Number: TS 08GR 1357.

With utter disappointment I had written an email, that I have been facing the same issue repeatedly for quite long time ago that the tyres burst out very often i.e. 8 times till date due to which I also had an accident early this year.
br...
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A
Anrit Anand
Aug 27, 2021
Aug 27, 2021
This thread was updated on Aug 27, 2021
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Service center and executive behaviour

Address:Gosaipur bagdogra

Sir I m here in Gateway ford siliguri and I gave my car in servicing 21 days ago and the call came and take your car I came here and nothing will be done here and when I m complaint your executive say what will I do go talk there and here it's the ridicouls service I ever seen in ford and now the say give me 1 hours 2 hr sir it's not the way to talk to customer its insulting plzz look into it I m here since 10 am now they say 5 PM ir car...
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S
Sujoy KR
Aug 24, 2021
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Bad experience with me in Ford Service

Address:Mangalore

Hi Team,

I'm from Bangalore, I own Ford Ecosport. I am one of proud owners of Ford. Recently I had travelled to Mangalore. My music system bezel was damaged and I wanted to replace it. So I decided to go to service center in Mangalore. After going there I was totally disrespected and treated me very badly.

Cauvery Ford - Alape Padil Mangalore.
Today I been to this showroom. It was such a pathetic experience....
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Shagun chahal
Aug 20, 2021
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Byju's online course for class 10

Address:Bangalore India
Website:Byjuis

They did a frord with me the are lawyer...
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DR. Jitendra Sahu
Aug 19, 2021
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Products list and price details

Address:Shankar Nagar Bhaggudhana Front of the Maha laxmi Lawn Betul

Sales team lack of knowledge about product and delivery...
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Address:Shankar Nagar Bhaggudhana Front of the Maha laxmi Lawn Betul

Galaxy ford bhopal I had visited your service center for tyre issue, but after reaching the service center they forced me blem... Not properly behavior sale Exciceut Dipak and GM... Not properly servicing and washing... Costly servicing nd defective material... Not feedback call after servicing... Resolve the my problem...
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A
anandesiddu
Aug 18, 2021
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Car dent while serving

I have left the Ford endeavour suv for servings in the mody Ford service station nagole Hyderabad. While I'm taking back my endy saw dent on co-driver rear door. I asked the concerned person firstly he rejected the issue. Afterwards they accepted to change the door or repair it whichever is correct and requested me to don't complaint against them. still I'm in waiting for their response. Till I didn't get any response from mody Ford service...
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1
123aa
from Noida, Uttar Pradesh
Aug 17, 2021
Aug 21, 2021
This thread was updated on Aug 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ford Defective tyre

I had visited your service center for tyre issue, but after reaching the service center they forced me to take insurance for defective Tyre. I explained to them about the defective tyre but the person who was there with Bhawana Gade, did not want to listen to me and he behaved like an illiterate person. I don't know how india ford behaves with his customers after selling the vehicles to them.

He sent his report to the tyre...
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