Ford India Complaints & Reviews

Non-responsive and horrible service
My experience with Ford India and it’s agency/service provider “Harpreet Ford” continues to be dismal. No amount of requests or complaints help. In 2007 I tried a detailed communication over phone and email but till date I’ve never had a single good experience. Inspite of every assurance, my car gets held back for unduly large number of days. Most of the tasks remain undone. The car comes...

since begining ford service center in dehradunhad given very poor services and their commitment never met the time and worst is that they are totally unable to find out the problems even in 48 hours.im tired of fake commitments and iresponsible attitude....

i have bought for ford figo 1.2 zxi car on 05 Oct 2010. at the time of finalizing deal i told the dealer for temporary registration number and paid Rs 3000/- for the same.however the broker through the showroom deals informed that permanent registration for Rs 30000/-has been done. i told the dealer that i have not asked for it and how the rto office has been paid when i have not given money for it. the dealer told me that do not worry that...

FORD IKON CAR WAS GIVEN FOR SERVICING, IN ONE OF YOUR DEALERS AND FROM WHERE I BOUGHT THE VEHICLE, SWARN FORD, KANPUR. THE VEHICLE WAS RELEASED AFTER 2 WEEKS OF TIME.

INSIDE OF THE CAR WAS FULL OF DIRTY, WITH THE BLACK. OILY MUD AND DIRT, FROM THE SHOES OF THE MECHANICS. WHILE TAKING DELIVERY, THE CAR WAS FULL OF DUST AND DIRTY AND I HAVE TO USE WIPER TO SEE THE ROAD.

LATER, WHEN THE OIL WAS CHECKED. AS A...

It is to inform that we are having a Ford Fiesta bearing no- GJ-12-J 4570, purchased on our company name, the same had a problem of self start.

We have given our car to the authorised show room based at Bhuj, for the said repair on 25th Oct 10. But till date nothing positive has been done to our car. We do not understand what the staff of this show room are doing, whenever we are going to ask them the progress, they just...

Respected Sir,

I am fed up of your service given to me by Service center at king ford Surat.

I have given My car which was having gear chamber problem on 12.10.10 and i got my cars delivery today 27.10.10 at 1:30pm and i paid amount rupees 58922/- which they have charged me. While coming back to my town place vapi in middle the gear stop working at 6:30 pm. my car was there for 15 days and i paid whole amount...

in surat king ford is not giving good service an her employ is giving bed words to costrmer an not giving proper answer...

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Bought new car, got an accidental repaired car
Tuesday, 26 October, 2010 7:27 PM
From:
"Anubhav Gupta" <[protected]@yahoo.co.in>
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[protected]@ford.com

Hello,

I couldn't get hold of a better e-mail address to contact so i am writing it to you. If by any chance you...

Never buy cars form Chennai Ford.They sell all defective and old cars.

I bought a Ford Fiesta Zxi from Chennai Ford just 4 months ago.

Today , I would have lost my Family in a car accident because the Steering Rod just broke while we were driving and the car ran out of control.
I am Shocked and Ford had put my family in Peril.

How come a car just 4 months old while being driven in a good...

I have a very pathetic Expeience from FORD India ltd and their dealer Kairali Ford.

My 10 month old FORD Fiesta Run only 12000KM. I was very happy with its performance and its fuel efficiency.But the experience Twisted suddenly. While riding Its stopped suddenly.
I informed the Road Side assistance and they took the car ito workshop.
The Mystery starts then onwards.
After 66 Hrs,the service center informed...

Dear All,

New ford figo has following problems

1. Digital ODO meter
2. Central locking system
3. Hand Brake indicators
4. Spare parts availability
5. Service issues
6. 2nd gear pick-up of car on a hill with A/C

Be cautious & buy any other car .... but not ford brand....

I am having a Ford Fiesta 1.4 EXI. This car is aged about just 4 years and clocked 43000 kms.

Strangely it has developed some problem in the Air Conditioning System which the Service Guys are not able to detect at CAPITAL FORD,Bhubaneswar,Orissa.

First I was informed that it has a leak in Cooling Coil which has to be replaced. On investigating for 2 days and replacing the cooling coil the Service engineer says...

We have bought a Ford Fiesta Vehicle form Shaman Ford who is a reputed dealer in Mumbai and an authorised Ford sales and service dealership.

The vehicle has encountered numerous problem details of which are attached to the vehicle identification number of ford.

We also enrolled into an extended warranty program with Ford India. As a gesture to satisfy us Ford agreed to further extended the extended warranty...

ford ikon (new model) was really good but newer buy it in tristar at rajahmundry AP. they will try to cheat u in all the way they can. when ever i left my new model ford ikon for service at the tristar ford show room in rajahmundry,they never attended the car not before one hour. last week i left the car for problem in the AC within the warrenty period.similarly they were delaying and i have to leave my vehicle there and went for my clinic.next...

I purchased a Car from Wonder Ford Meerut in September 2009. They took total amount from me including Insurance Charges. At the time of booking they offered me Rs. 18000/- (Rs. 10000/- towards exchange bonus and Rs. 8000/- towards Profession) but at the time of delivery they told me that they will pay the same after they receive it from Ford India. Ford India canceled their dealership and even after complaining to Ford India they told me...

I want to bring to your notice serious irregularity and wrong commitments being offered at Cargo Ford - C.G.Road - Ahmedabad, Gujarat,India.

My name is apurva bhagat.

A few days back i visited this dealer. i was interested in booking for Ford Fiesta. I was asked to pay Rs.25000/- as booking amount for the said car and I WAS EXPRESSLY INSURED BY THE DEALER THAT - IN CASE OF ME CANCELLING THE BOOKING I WILL BE...

Sales manager,
Car registeration number TN72AA2729,we had the problem of engine abnormal sound and excessive exhaust smoke too, at the km of 96086(within warrenty Kilo meter period),left the car at service centre.After servicing also same problem existing,again we seviced the car ,paying of 13000RS but the problem is not yet solved and so i kindly request to you to give the instruction to Tirunelveli service...

we bought a vehicle at bhagat ford jalandhar in oct 2009 . vehicle was still under warrenty. dont =know how come its injector got some fault and all four injectors are dead and need to replace which cost nearly 50000 rupees and company is saying he can not do any thing we have to pay and at last we are ready to pay because no one is listening. but when we went to the company for the car the stole the few things from the car. please advise...

I own a Ford Fiesta ZXi 2009 Diesel Model.its very simple to say that the Fortune Ford service is the worst service given by an any car dealer /Maker in India.
Definetely you can "Feel the Difference" with the ford by such an Worst Service provided by them as any car or Automobile maker/dealer cannot provide in India.
That to Fortune Ford has an exceptional Negligence skills in handling the customers.Giving a car...

Dear Micheal,
i regret to inform you that none of the promises, mentioned in your SERVICE PLEDGE are being adhered to by your team, atleast not at Capital Ford, Bhubaneswar,Odisha. I have nothing personal against Ford nor Capital however i have been taken to task by these guys in the past couple of weeks and i have finally given up coz i neither have the time nor the inclination to keep bickering about mundane issues...