Ford India Complaints & Reviews

I am an unfortunate owner of Ford Fiesta Car, which I bought in 2006, I bought this car with my hard earned money plus a loan of Rs. 5 Lakhs, as we all know that cars are always depreciating its worth & liabilities so no way I can afford to sell this and buy another make. Since the day one this car has given me enough trouble that I never recommend any body to Ford car, on the top of it its being franchised to the most customer unfriendly...

i Abhishek Sharma having ford endeavour from 3 months my suv is giving some problem of HEAVY BLACK SMOKE AND LOW PICK UP.i hav given my vehicle around 15 times in a month or every third day i m on their service station but they always promise me that they will do everything alright,but the problem is not sought out till date 30.06.2010 today also my suv is in service station for the same problem.Previously when i have given my vehicle for...

I[censored] are planning to purchase ford fiesta, I request u to pls never ever think about it. I am suffering from last 3 years & worst thing with the product is service.
recently I drop my car at harpreet sevice station (gurgaon) for minor accidental work. they committed to deliver the car in 7 days even the work is of only one day. and after many many calls they release my car after 2 weeks after very unsatisfactory work.
when...

Hi,

I bought a new Ford Figo 1.4 ZXI on 18th June 2010 with lot of assurances and promises by the sales executive Mr. Gangadhar and Ms. Bhavya. At the time of booking I was assured of 3m Sun Film, Mud Flaps, Floor Mats and Cig Lighter. Out of these i have got 3m sun film which was not to my expectaion because i had requested them for 100% dark sun film which the lady had assured and finally they came up with the reasons of...

I have Booked Ford Figo - 1.2 Zxi, Ebony, Chill on 4th May 2010. The Commitment was 4 Weeks for the delivery from Talera Ford "Nigdi Branch". the expected week was 1st week of June (Max). There was no communication till the first week of june from the dealer regarding the delivery of the Vehicle. This is the commitment from the dealer. There was no response for the call I made for any expected date for the same. the HORRIBLE thing...

Iam Rajeev, Software Consultant and I booked Ford Figo and gave a booking amount Rs. 1001/- to Kairali Ford, Cochin.......But some personal problems regarding Loan Issue, I cancelled my booking. But Kairali Ford Cochin will gives me only Rs.501. This is cheating. They will charge 500 for them. How we trust Kairali Ford in future....Kairali Ford is utterly a cheating company....by non refunding my amount........

Dear Sir,
1. Given vehicle AP11AG 4844 for service on 14-Apr-2010 and they agreed to deliver it on 15-Apr-2010 to Fortune Ford, Sanat Nagar, Hyderabad
2. The main problem told was to rectifiy the problem of pickup in A/C
3. After road test they asked to change clutch plates agreed and changed it
4. They delivered the vehicle on 19-Apr-2010, late evening. As they were in hurry, I have paid bills (Rs 15000+) and...

From: Parimala, Ramachandran (R.) [mailto:[protected]@ford.com] On Behalf Of Customer, Care (.)
Sent: Friday, June 04, 2010 2:01 PM
To: Tushar
Subject: Reply from Ford India - 9523648



Dear Mr.Tushar Suryawanshi,



Thank you for contacting Ford India.



We appreciate the time you have taken to write to us regarding your vehicle bearing...

Dear sirs,
My vehicle no. is RJ14 CF1310 ,Model 2008 Ford Fiesta(1.6 petrol).since last one year i am facing too much problem with my car as it had been sent several times to workshop K.S.FORD .SHAYAM NAGAR ,JAIPUR,RAJASTHAN. but the problem is still persisting, your enginners are enable to cure that problem . They always told me that we are finding the problem ,my all works are suffering ,i have to use taxi 10 to 15 days...

Hi all,

This is the complaint I lodged with "[protected]@ford.com" for which I am yet to get response. Is there some local support available for complaints in Ahmedabad City???

Dear Mr. MD,

This is with reference to a quality concern with Ford' new vehicle - Figo.

I own Figo (bought on 27.03.2010) from Eagle Ford, Rajkot (Gujarat). The car has not travelled more than...

Dear Mr. Rajesh Shah,

I had the worst service experience of my life at BHAVNA Ford Nerul. I own a ford fiesta TDCI ZXI vehicle registration number is MH03AM 7706.Let me brief you about the problem.
I had handed over the car for routine servicing. Your advisor told me that the injector bush needs to be changed. I had agreed to his recommendation and the car was given back to me on 17th May 2010.The invoice number for...

Ford India's dealer at Gurgaon - Harpreet Ford : Customers beware of this dealership. They are good in dealing with you until you pay them. Their attitude towards customers changes the moment you take pay them or take delivery - they treat you like dust, ignoring your grievances. It is now almost a month since I took delivery of a Ford Figo EXI car which was not fitted with mud flaps at the time of delivery. Though they promised to fit...

As i would like to raise a compliant against the ford company about the insufficient quality check before releasing the vehicle.I've brought one Ford Fiesta SXi on march last from Kairali Ford Kottayam. My car has only runned 6600 kms,here my complaint is that as on my way one of its tyre has burst off and the other two is in the bulged condition,has you have provided with MRF tubeless tyres.Today[protected] i have contacted with...

My name is Dr Rajabai and I have recently bought a Ford Figo Petrol version in April 2010. In the recent rains I find rain water leaking through both the rear doors. My compalint to Ford Figo has still not been answered and the cusotmer care number of the company is terrible. Anyone who wants to buy a Figo think twice...

Dear all,

Iam writing this email with great frustration and anger toward Ford dealer Kairali in kottayam, Kerala.

I booked my car Ford Fig0 ZXI 1.2 petrol black dash and silver moon dust in the last week of february after getting assurane from that the car will be delivered in flat 2 week. We made a call to them on 1 st week on march and they requested us to wait till 2 week of march. We patiently accepted and...

The Ford, a very respectable name in the automobile segment worldwide, could never join the big league in India. The company launched one vehicle after the other, one scheme after the other, but had to ultimately be content with an unspectacular show. The main reason behind the lacklustre performance was Ford’s poor after sales support. You will find Maruti Suzuki and Hyundai service centres even at presumed low turnover locations, but...

I bought this car Ford Endeavour on 1st Jan 2009 . As it is very expensive car I had quite high expectations with the car as well as with service. But as the summer came last year which is very hot in delhi the AC of the car stopped working. The cooling inside was very very less & mostly I have to open windows.
I have sent my car to Harpreet Ford, Moti Nagar, Delhi many times but they always say that the car AC is working fine...

I took delivery of a Ford Figo EXI 1.2L petrol car from Harpreet Ford, Gurgaon, after paying over Rs. 4.18 lacs (on road price including accessories, wax paint coating etc.). At the time of delivery they did not have mud flaps in stock and promised me to have the item fitted in 2 to 3 days time. I had thereafter been following up with the dealer regularly for the item but every time they come up with a standard reply that the item is in short...

I took a delivery of my new Figo yesterday will lots of running around and after a pathetic service by the HDFC.

Reg # - KA 01 MF 5864
Date of Booking – 13 MaR 2010
Date of Registration – 04-May-2010
Delivery Date – 16-May-2010

First of all, there seems to be significant chaos within the customer facing team. Every time I got a different answer, when I booked the car earlier I was...

I had purchased My Ford Fiesta 1.6 SXI here in India on 28/10/2008 (VIN: MAJBXXMRJB8L48863), RTO Reg. No. HR06S6287. My vehicle is still under 2 year warranty cover. I had purchased it from "KANAV MOTORS PVT.LTD" at KARNAL , INDIA . The left head light of my vehicle is defected since purchase and got accumulated with moisture and dust. I had made it several times during servicing of vehicle in the knowledge of servicing manager...