Ford India — ford ecopia with bridgestone ecopia tires

Address:

201306

I want to share a consumer grievance with you related to my ford ecosport vehicle which i bought just 4 months ago. I bought the top variant considering its safety features but just after 2 weeks of buying the vehicle i got to know that the bridgestone ecopia tires coming with the vehicle are not safe at all and there has been 1000+ complaints i could see on social media. I reported the same to ford india on 4th june 2019 and requested them to replace the tires which they denied and asked me to drive with confidence. Later on 10th septemeber 2019, i got my first tyre cut which i noticed anyhow and could have been incident of tyre burst as well. Now i reached out to ford but they are not listening at all saying this is not a product issue and dealer too is not helpful. I have signed up a petition and have got more than 150+ signs supporting this in less than 24 hours. These are the people who have also faced this issue. There are atleast 10 complaints on daily basis related to bridgestone ecopia tires on ford india twitter page still they are ignoring it and playing with our life. Kindly intervene in the matter and help 1000+ people to get justice. Though we have a good consumer policy as well in digital india and i have posted there as well but still waiting to hear anything on the matter. If required, i can post more proofs regarding this.