[Resolved] Ford India — Ford Ecosport 2015 Diesel clutch issue
MMuhsin_V on Oct 15, 2020
My clutch is also became so stiff just after 15K kms of replacing it. When I came here to file a complaint I have seen hundreds of ford owners complaining about the same. And complaining to ford gave me a reply saying that it's drivers issue. I have driven lakhs of kilometer with many other cars including VW polo, and even ford freestyle. And never had this issue, and then still they blame me for the clutch problem. There is something very bad design issue with ford ecosport clutches. Otherwise how can this be a constant issue for this many customers all together. I am also thinking moving legally. If any one else want to join can mail me at muhsin.[protected]@gmail.com
Complaint marked as Resolved Oct 17, 2020
They have changed the clutch with only the labor charges of 3.76k and assured they will look into the root cause of the problem. I am satisfied with the response I have received from ford customer service team and Kairali ford Thrissur team.
[Oct 15, 2020] Ford India customer support has been notified about the posted complaint.
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