Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Ford India — Ford Ecosport 2015 Diesel clutch issue

My clutch is also became so stiff just after 15K kms of replacing it. When I came here to file a complaint I have seen hundreds of ford owners complaining about the same. And complaining to ford gave me a reply saying that it's drivers issue. I have driven lakhs of kilometer with many other cars including VW polo, and even ford freestyle. And never had this issue, and then still they blame me for the clutch problem. There is something very bad design issue with ford ecosport clutches. Otherwise how can this be a constant issue for this many customers all together. I am also thinking moving legally. If any one else want to join can mail me at muhsin.[protected]@gmail.com
ADVERTISEMENT
Complaint marked as Resolved Oct 17, 2020
They have changed the clutch with only the labor charges of 3.76k and assured they will look into the root cause of the problem. I am satisfied with the response I have received from ford customer service team and Kairali ford Thrissur team.

Complaint Status


[Oct 15, 2020] Ford India customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Ford India
    Customer Care Service
    Customer satisfaction rating
    28%
    Complaints
    1402
    Pending
    0
    Resolved
    391
    Ford India Phone
    +91 44 2455 1500 (Corp. Office South)
    +91 22 6702 4300 (Corp. Office West)
    +91 12 4387 3001 (Corp. Office North)
    Ford India Address
    S.P. Koil Post, Chengalpattu, Tamil Nadu, India - 603204
    View Full Information
    ADVERTISEMENT