Ford India — regarding free service

Address:

834001

Dear sir, i had purchased eco sport car on[protected] from jayashree ford ranchi jharkhand.in the name of trilochan singh, near bharti bhawan, jail road east, ranchi, jharkhand.
During my purchase i did not get the bill of accessories which i purchased from the showroom. My first free service has been done but was not satisfactory and for which i had complained but was not given any attention. And now during my second free service i have not been informed and when i called the service centre i was said that my free service has been lapsed and you will have to pay regarding the same and was also said that they thought that i have serviced my car from dara ford ranchi and which was a very disappointing response from the showroom.
I request you to provide me the second free service and guide jayashree ford regarding the same as this was showrooms fault.
Regards
Trilochan singh
Mob:[protected]
Email:trilochan. [protected]@gmail.com