Ford India — towing hook missing in my ecosport s

Address:

A/302, Vasant Heights, Shanti Park, Thane, Maharashtra, 401107

I brought ecosport s from satyam ford, thane (29 sep. 2019). Recently i go for 1st service (15 dec. 2019) and service center exectuive check my car and said towing hook is missing. Please help me how i will get that missing towing hook.

Details
Ford ecosport s -1.0 petrol
Chassis no : majaxxmrkakj30466
Engine no : kj30466
Color : canyon ridge
Mh04 kd1972

Thanks,
Pramod khairnar
[protected]
[protected]@gmail.com
Mira road - 401107
Dist : thane (Maharashtra