Ford India — Water accumulation in the carpets of parked New Ford Ecosport due to rain.

Address:

Harpreet Ford Service Center, plot no 29 & 30, near hero honda plant, sector 34, gurgaon

Issue - I have bought the Ford ecosport thunder edition in mid 2019. Its been just an year and i have seen major problem of rain water accumulation in the car carpet in a parked car. Due to this water accumulation, its airbag module is corrupted/damaged. Harpreet Ford Service center, sector 34 gurgaon, is not considering it as manufacturing issue and not covering the damaged part n water accumulation under manufacturing warranty.

Desirable resolution - This should be treated under manufacturing warranty as there is no accidental reason for the airbag module damage and water accumulation in the car.

Kindly look into this matter.

Date of incident - 19-Aug-2020
Client name - Ketan Agarwal
Client number - +91 [protected]
Service center - Harpreet Ford Service Center, Plot no 29 & 30, near hero honda plant, sector 34, gurgaon.