[Resolved]  Ford — regarding theft of FORD ECOSPORT 1.5 TITANIUM AFTER SECOND SERVICING FROM HARPREET FORD OKHLA SERVICE CENTRE

Address:

New Delhi, Delhi

I PURCHASED FORD ECOSPORT 1.5 TITANIUM DIESEL FROM NOIDA ON 24.12.2013. THE CAR WAS SERVICED FROM HARPREET FORD OKHLA SERVICE CENTRE FOR THE SECON TIME ON 21.12.2014. THE CAR WAS DELIVERED @16.00 HRS. ON THE SAME DAY BY THE DRIVER MR.ISHWAR MANDAL. MY CAR WAS STOLEN FROM MY RESIDENTIAL PREMISES JUST AFTER A WEEK ON 30.12.14. FOR WHICH FIR HAS ALREADY BEEN LODGED. I CONTACTED HARPREET FORD CUSTOMER CARE ABOUT IT AND SAID THAT DUPLICATE KEY CANNOT BE MADE WITHOUT PLACING ORDER TH THE FORD COMPANY. MY CONTENTION IS THAT THE SOME OF THE SERVICE CENTRE EMPLOYEE SEEM TO BE INVOLVED IN GETTING THE KEY CODE CRACKED AND GETTING THE CAR STOLEN THROUGH THE BIG RACKET. I FAIL TO UNDERSTAND THAT THE CAR JUST CANNOT BE STOLEN WITHOUT SERVICE CENTRE'S EMPLOYEES CONNIVANCE. FORD COMPANY MANAGEMENT SHOULD LOOK IN TO DUBIOUS AND UNETHICAL PRACTICES BEING PROMOTED BY THE SERVICE CENTRE AND TAKE APPROPRIATE ACTION AGAINST THE FRAUDULENT PERSONS. THE COMPANY WOULD BE EARNING BAD NAMES BECAUSE OF SUCH MALPRACTICES IN THE SERVICE CENTRE.