[Resolved]  Ford — worse service

Address:

Meerut, Uttar Pradesh

Ford Figo 1.4 TITANIUM FORD INDIA Ltd. Registration No :- UK07AJ9798 Owner’s Name :- RAJIV Kr. Gupta Chasis No:- MAJIXXMRJIBE32364 Engine No:- BE32354 Registration date : - 31 – May – 2011 Color:- D. White K.M.S. :- 82617 Km. Dear Sir. I have this issue with Ford Figo 2011 model while I took on 31 May 2011 from A.B. Motors Pvt. Ltd. Dehradun (UK). I am one of the victim who faced worse an bad service received from both Bhagat Ford, Dehradun (UK) and SUGANDH CAPITAL Pvt. Ltd., Meerut (UP). Even they repaired and replaced my good working condition peripherals also and raised bill to lacks with 3.5 years. But now condition had over flowed to worse. Now on October 2014 I had issue for my car “Turbo to be changed. So I had talk to the “representative SUGANDH CAPITAL, Meerutas the car was not in the running condition I chained it from my residence (Najibabad Distt – Bijnor (UP)) to ford Meerut on[protected]. After a check Mr. Malik (Representative at Ford, Meerut) told me that car turbo need to be changed he told that the car needs service also. So I told him please do everything that car needs to be done. I paid 23, 269 rupees on[protected]Kms. 81939). The car run 670 Kms. Smoothly in 12 days after 12 days when I was returning from Delhi the car automatically stopped at Meerut Pauri Highway near Mawana at 11:30 PM. Me and my family were in a dilemma. About 2 hrs. I was roaming from for help in the jungle and chained my car at 6’O clock in the morning with my family and grand child who is one year old. That night can never be forgotten and regretted the day I bought this car. This is not the first incident. Every incident is just a painful and life giving journey with ford within 3.5 years. I feel a shamed owner of Ford Figo and now how can I broadcast to buy Ford. Now I had a talk with Sugandh Capital Meerut. They are not giving faithfulresponses according to them my engine is ceased and needs another thousand of money. Now who should be responsible to the pain I had taken own my family money and time. I therefore request to feel the pain of medium class customer who brought this car after so many sacrifices on financial / Personal front. Please help me to fight against Sugandh Capital Pvt. Ltd. Meerut and had to pay for this carelessness and life giving incident. Regards Rajeev Gupta 26 dec 2014 Sevaram Street Najibabad Distt – Bijnor (UP) Mob:- +91 [protected] gupta.[protected]@gmail.com