Fortis Escort Faridabad — Complaint against the staff members of your hospital Sujarita(patients welfare department), Arun gupta(accountant)

Address:Faridabad, Haryana, 121001
Website:Fortis healthcare services

I Santosh shah admitted my patient into your hospital on 7th Jan 2016 after that all the treatment are going well, and doctor advised to discharge my patient on 19th Jan 2016 at 10 am, but your typists not send discharged summary to tpa department til 4.45 pm. Then I went to patient welfare department for solution of this problem unless solving my problem they talked to me very offensive way. They used abusive language with me. Though I contacted to the administrative department and informed about all incident happened with me. After that whole processed start for discharging my patient and then my patient discharged at 9.30 pm from hospital. This kind of harassment we don't tolerate this, we are regular visitor of fortis hospital.

Hoping to see your response to the problem we are faced.

Thanking you
Santosh shah
[protected]
Was this information helpful?
No (2)
Yes (3)
Complaint comments 

Comments

Most worst hospital in Faridabad. My father is under echs but the not admitted him reason of no bad available. But private and Cass payment patient they admitted
Fortis Healthcare Customer Care's response, Aug 11, 2020
Dear Galaxy Man Power,

We sincerely regret any inconvenience that you might have experienced. We request you to share your contact details with us, so that we can reach out to you and address your concern. You may directly write to us at [email protected] also.

Warm Regards,
Team Fortis
Hi Team,

I took an appointment for Dr. Harish Ghoota for today 1:50 PM was taken by surprised that some other Doctor give my mother(patient)consultancy. The system is totally absurd as he insisted patient to be sitting far away. Being in a profession where you need to physically examine the patient how can you dispense with this? This is utterly unethical to charge fees of doctor who was not there?
Attached prescription to prove the same is written by other doctor.

Basically I came here to take a second opinion on Knee pain for my other. Absolutely dissatisfied.

Do you people realize how noble your profession is? wasting some body time and money is not
going to pay in long term.

Regards,
Raj Kumar Jain

No response...Is any body taking care of this?
Healthyly is a lifestyle blog for women that talks about women health, skincare, beauty, home remedies and home organization. We create research based articles to help our female readers live a happy, healthy and organized life. If you are looking for the best lifestyle blog in India for women, then visit healthyly today for amazing tips & tricks. www.healthyly.in

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fortis Escorts Heart Institute
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    41
    Pending
    0
    Resolved
    3
    Fortis Escorts Heart Institute Phone
    +91 11 4713 5000
    Fortis Escorts Heart Institute Address
    Okhla Road, New Delhi, Delhi, India - 110025
    View all Fortis Escorts Heart Institute contact information