FPL Hyundai — Delivery of new car

I am N Nagadurai, Branch Manager in LIC of India. I booked one Hyundai Creta Ex Model through Gem portal. I paid Rs.5000/- as booking advance to FPL Hyundai account at Mugapair, Chennai. On 07/01/2021, I received tax invoice and I was informed that car will be delivered soon. On 20/01/2021 full amount was paid towards the cost of car, I was assured that car will be delivered within 7 days of receipt of payment. When I inquired about the delivery date, I was asked to pay another Rs 2600/- and I paid it immediately. Today is 03/02/2021, till this day car was not delivered to me. Whenever I ask for delivery, I was told one reason or other. Even today I don't know when my car will be delivered. This activity of FPL Hyundai delaying the delivery of car after receiving full payment, has created mental agony and stress. . I request you to look into the matter and arrange for delivery of car immediately
Expecting your prompt action
N Nagadurai
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