Franke Faber India Ltd — Faber Cooker Hood cum air purification system. MODEL: Stilux Silk LTW 60(110.0264.475) S.R.NO: G[protected]/S.Steel+Glass

Address:

Goa

Dear Sir,
Good Day.

Please be advised that I own a FABER Cooker Hood CUM AIR PURIFICATION SYSTEM. MODEL: STILUS SILK LTW 60(110.0264.475)
S.R.NO: G[protected]/S.STEEL+GLASS

Now is that the Chimney is not working/fan is inoperational - Display is not coming and LED bulb is also not glowing.

The complaint has been raised and the technician (Swapnil Ajgaonkar) has visited and has taken with him the PCB box, touch screen display PCB.

It has been more than 20 Days, today and we are having a difficulty in the kitchen because of the same.

The service provider in Goa (Mr. Praveen) is giving excuses stating that the parts RO has been raised and there is no response from the parts provider from Pune, and they aren't replying to his emails.

Am tired with his excuses.

Anxiously waiting for your positive reply.
Thanking you,