Frankfinn Institute Of Air Hostess Training Complaints & Reviews

Respected mam,
I'm the student o[censored]r institute nd the reason of giving complaint is that im complaining about vashi centre the thing which i want to say is that the staff or the members who are there in the vashi centre are not gud they teach us (Students) that how to talk with ur customer or guest or elder younger but it seems like they don't have any manners in our centre the girls grooming room is too small that's why sometime when we get late we use staff washroom just to change cloth but mam which r there they shout on ourself which is not gud coz we have to reach in the class on time so if we use the washroom so she can't shout on ourself it's not our fault that the room is too short

Frankfinn is world's number training institute. It is true only because they don't care about their employees in their bpo unit. They believe in hire and fire culture. The gm of the bpo unit is refferred by the vp of the bpo and that's where the trouble starts. They are going running a company they are running a jungle where the rule is simple "do what we want u to do, or else u r out".
Crap company.

Respected sir,
My name is deepansh malviya, a student of your institute, bhopal centre, persuading my aviation, hospitality, travel and customer service diploma. I took admission in may 2017. As far as i knew it should be one year course (Diploma) and i have passed that time period but still only 4 modules are completed, that are - english effective communication skills; grooming; swimming; and travel. And in that too i didn’t got english module till now also for swimming a pool which was very far from the institute with no facilities and dirty water was provided to us which was closed for 10 days as the local newspaper printed the news of pool being dirty and for travel they hired some local, untrained trainer to teach us. Also for swimming we didn't got any trainer from frankfinn. Sir, we took admission here so that we can learn from well trained frankfinn trainers and not some local people.
My problem basically are:-
1. The course has been extended for a long period now with irregular classes and no cover up classes.
2. No professional trainers by head office.
3. Centre head forcing us to shut our mouth and false promises are done to manipulate us to not to complain.
4. Wrong eligibility criteria displayed in the centre, which is misguiding students and giving them false hopes for placements.
5. Before admission they assured us 99% guarantee of our placement and now they are backing off by giving the code of conduct, in which its printed that no guarantee of placements are there and this was not told to us till 8 months of course duration.
6. They said they have a tie-up with vlcc for our grooming classes and they will be providing us makeup kits but nothing as such happened and we had to buy products ourselves.
7. They made us rome around the schools during board exams of students in schools for their advertisement thing.
8. They aren’t providing equipments required for our proper training. Such as safety kit etc.
9. Making false promises and hiding the truth about trainer not being well whereas the ex faculty says that she resigned due to equipments weren’t provided to her.
10. Taking cash as fine for not being in uniform and attending classes.
11. Not giving proper information about when the classes are resuming everytime.
12. Deceiving students and parents trust on the brand “frankfinn”
13. When we complain about it to the center sales manager and center operation manager, they manipulate us everytime and give us false hopes for conducting classes asap.
14. No proper infrastructure provided - class are not sound proof, grooming room is too small. Proper hygiene is not maintained.
15. Making some frabkfinn students, who are good in english teach the students at frankfinn for free.

16. They are not following head office rules and not forwarding correct information to them.

Sir, we students took admissions due to the trust in brand and have paid huge amounts of fees so that we can gain knowledge and get trained properly with proper trainers and proper placements.
By this i wanted the clarification of my points because this fraud can’t be tolerated till long

Thanking you

Yours faithfully
Deepansh malviya
Batch-1
Frankfinn bhopal

Sir /madam
My last complain but the of diven david as it's my facebook name. And its i writing it again.
To say that there many students who are looking forward in frankfinn as there furture as i am in batch 1. I am saying on behalf of them that we all need our classes to be started and getting all the facilities which a student get

Ali khan

Sir/madam, I m a student of frankfinn.My name is DEEPJYOTI BOSE.
Today I have given my course fee by online, bt that is not successful.. But 6500/- deduct from my account also..
I have the transaction id also..Plz check my status.. My mobile no is [protected]
So plz call mee...
The screenshot of my account details is attached with this statement...
Kindly plz check this. Thank you

Dear sir,
I took online admission in frankfinn institute of air hostess training on 11th aug 2018 at the bangalore branch, and i paid rs.5700 as registration and rs.9300
As admission. Then due some problems i was unable to take admission. So i called them, they said u will get your admission fees only which is rs.9300 within 40 to 50 days, i agreed. And now i am waiting for the refund. Please help me out with it as soon as possible.

Dear sir,
I took online admission in frankfinn institute of air hostess training on 11th aug 2018 at the bangalore branch, and i paid rs.5700 as registration and rs.9300
As admission. Then i due some problems i was unable to take admission. So i called them, they said u will get your admission fees only which is rs.9300 within 40 to 50 days, i agreed. And now i am waiting for the refund. Please help me out with it as soon as possible.

Respected sir / ma'am
I'm srishti gupta and i 'm a student of frankfinn institute bhopal, batch ii.
I'm doing aviation, hospitality, travel and customer service diploma from frankfinn bhopal.
There are so many problems, and i want to tell you as well.
1-they did so many fake promises at the time of seminar and at the time of admission as well.
2-there is no proper eligibility criteria, at the time of admission...

Respected sir
I am vaibhav singh chouhan a student of frankfinn. I'm doing my aviation, hospitality, travel management diploma from frankfinn bhopal. There are a lot of problems which are as follows -
1- our english classes are being conducted from the time i have taken admission and i already know english when rebled about they make fake promessies
2-they don't have proper trainers and hiring local people to teach us. When asked why, they say head office is not providing us trainers. And # to us about the lazy work of headoffice.
3-when enquieing bout all this the, they scare us with our place ment
4-at the time of admission they have a proper sceam of fooling the customer and distracting the customer and getting him to sign all the paper so that he donot understand the initials and being ammazed by the proffesion sign all the document which is against the indian judiciary.
5-during admission they told us a lot of lies-
5.1-they said they will take 99% guarantee of our placement and now they are backing off.
5.2-when we submitted our fee, they initially gave a receipt which had information only about the amount and confirmation of fee deposited. But later on they exchanged those receipts with electronic receipts which had certain statements that we were not informed about.
5.3-they said they have a tie-up with vlcc for our grooming classes and they will be providing us makeup kits. But at the end we had to purchase that ourselves and no vlcc trainer was provided.
5.4-they said they'll complete the syllabus on time and by the end of 1 year we would be having job in our hand, which as per current situations is not going to happen any time soon.
6-they treat us as if we are just here to give money
7-they don't have any necessary equipments required for our proper training. When asked they said we donot have funds for it. How can this be when 1 student is paying 2lakh rupies and now in frankfinn there woud be nore than 200 students
8-making false promises and hiding the truth - our grooming and aviation trainer resigned because they were not providing her any thing for our class like safety kit, cutlery and many other necessary equipment required for proper training. They wanted her as well to fool us. For whish she denied and was fired
9-asking students to collect money for unofficial use in order to celebrate instead which should be taken from offfice people
10- breeching our and our parent's trust on frankfinn. And also diverting the parents with there false promises
11-playing with students future. And money
12-when we complain about it to the center sales manager and center operation manager, they lie to us and give us false hopes and promisses. And try to cover the there freud
13-no proper infrastructure provided - class are not sound proof, grooming room is too small. Proper hygiene is not maintained. And students complaints are unheard as they have got no value.
14-making some frankfinn students who are good in english teach the students at frankfinn.in the name of part of training
15-they recent gave an add in dainik bhaskar new paper regarding requirement of trainers for every module. Which means again not so trained trainers
16-they are not following head office rules and not forwarding correct information to them.
Sir at the end of the story this is a huge scam of crores of money and from which i think only you can save use
I belive that you would have understood my problem and would definately do something

Thanking you

Yours faithfully
Vaibhav singh chouhan
Batch-2
Frankfinn bhopal

Respected sir / ma'am
I'm srishti gupta and i 'm a student of frankfinn institute bhopal, batch ii.
I'm doing aviation, hospitality, travel and customer service diploma from frankfinn bhopal.
There are so many problems, and i want to tell you as well.
1-they did so many fake promises at the time of seminar and at the time of admission as well.
2-there is no proper eligibility criteria, at the time of admission we've to fill a form and then they'll check our height and weight, and if our bmi is under or above or our height is less than 155 cm then also we are getting admission, i don't know on what basis, and giving the hope for bright future.
3- at the time of admission they promised that they 'll provide vlcc makeup kit, and vlcc trainer as well to girls but at last what happened they have to buy makeup kit by their own.
4- we must get full uniform from frankfinn, but what we get was two shirts, two trousers and a tie even they didn't provide a belt, and what girls get was two shirts, two skirts and one scarf that's all, even they promised that they'll get saries also but atlast they have to buy sari also by their own.
5- at the time of my seminar seminar they didn't told us about in-flight training, and it costs 11, 210 with no facilities and when i asked about in-flight training to my center operation manager she replied that my child may be we 've skipped that part in seminar, how is it possible that someone can skip this part.
5-according to the rules and regulations frankfinn institute can't take any kind of fine from students except fees but they are taking.
6- according to the rules and regulations their is a particular time duration for particular subject and max. Is 45 days, but my communication class went for more then three months.
6- there is no trainer in the centre that's why they are giving advertisements in danik bhaskar.
7- there is no particular amount of fees for the students, some students are giving 1, 65000 on the other hand some are giving 1, 85000.
8- those students who are a bit weak in english our institute planned to give an extra class to them and that class went for two weeks only i guess and, who was teaching them student of batch 1 just because she was interested, i think so it is against the noms of frankfinn.
9- playing with our futures.
10- even they are not following the rules and regulations given by ho people.
11- they are conducting classes on national holidays as well.
12- no proper hygiene in grooming room and washrooms, it's not convenient as well, grooming room is too small.
Sir/ ma'am i took admission in this institute to make my dream come true, but i don't think so it worths. Here we are paying huge amount but not getting anything. We all know that frankfinn institute is world's no one airhostes training center but i guess i was wrong and because of some branches the reputation of frankfinn also lowers down.
So i request you to take immediate action against it.

Thank you.
Your sincerely
Nomaan ahmed
Batch ii
Frankfinn bhopal

Respected sir,
My name is kajal narwaria and i'm a student of frankfinn. I'm doing my aviation, hospitality, travel and customer service diploma from frankfinn bhopal. I took admission in august 2017. Sir, it's a 1 year diploma course and i have crossed that duration but still only 4 modules are completed, that are - english effective communication skills; grooming; swimming; and travel. And for swimming and travel they hired some local people to teach us. Our travel trainer was some travel company owner and for swimming we didn't got any trainer from frankfinn. Sir, we took admission here so that we can learn from well trained frankfinn trainers and not some local people. There are a lot of problems as well which i have stated below -
1- extending course for so long and when asked about it they make false promises of giving extra classes.
2-they don't have proper trainers and hiring local people to teach us. When asked why, they say head office is not providing us trainers.
3-untrained staff who doesn't follow head office rules and ask us to cooperate and keep our mouth shut.
4-giving admission to students who are not eligible for this course and giving them false hopes of a bright future.
5-during admission they told us a lot of lies-
5.1-they said they will take 99% guarantee of our placement and now they are backing off.
5.2-when we submitted our fee, they initially gave a receipt which had information only about the amount and confirmation of fee deposited. But later on they exchanged those receipts with electronic receipts which had certain statements that we were not informed about.
5.3-they said they have a tie-up with vlcc for our grooming classes and they will be providing us makeup kits. But at the end we had to purchase that ourselves and no vlcc trainer was provided.
5.4-they said they'll complete the syllabus on time and by the end of 1 year we would be having job in our hand, which as per current situations is not going to happen any time soon.
6-they made us rome around the schools for their advertisement to make people aware about frankfinn and ask them for their no.
7-they don't have any necessary equipments required for our proper training.
8-making false promises and hiding the truth - our grooming and aviation trainer resigned because they were not providing her any thing for our class like safety kit, cutlery and many other necessary equipment required for proper training.
9-its clearly mentioned in frankfinn's rules that no faculty or staff is allowed to take any sort fine but still they are asking for fine.
10- breeching our and our parent's trust on frankfinn.
11-playing with students future.
12-when we complain about it to the center sales manager and center operation manager, they lie to us and give us false hopes and promisses.
13-no proper infrastructure provided - class are not sound proof, grooming room is too small. Proper hygiene is not maintained.
14-making some frabkfinn students who are good in english teach the students at frankfinn.
15-they recent gave an add in dainik bhaskar new paper regarding requirement of trainers for every module.
16-they are not following head office rules and not forwarding correct information to them.

Sir, we took admission in frankfinn and paid a huge amount of fee because we trusted it. We knew it was the best air hostess training institute but i guess i was wrong. If such things continue to happen, this will surely lead to the fall of frankfinn and will break millions of people's trust.
I request you to take immediate and effective action againgt this.

Thanking you

Yours faithfully
Kajal narwaria
Student id-fiat/62470
Batch-1
Frankfinn bhopal

Respected sir,
My name is mallika sharma, a student of your institute, bhopal centre, persuading my aviation, hospitality, travel and customer service diploma. I took admission in may 2017. As far as i knew it should be one year course (Diploma) and i have passed that time period but still only 4 modules are completed, that are - english effective communication skills; grooming; swimming; and travel. And in that too i didn’t got english module till now also for swimming a pool which was very far from the institute with no facilities and dirty water was provided to us which was closed for 10 days as the local newspaper printed the news of pool being dirty and for travel they hired some local, untrained trainer to teach us. Also for swimming we didn't got any trainer from frankfinn. Sir, we took admission here so that we can learn from well trained frankfinn trainers and not some local people.
My problem basically are:-
1. The course has been extended for a long period now with irregular classes and no cover up classes.
2. No professional trainers by head office.
3. Centre head forcing us to shut our mouth and false promises are done to manipulate us to not to complain.
4. Wrong eligibility criteria displayed in the centre, which is misguiding students and giving them false hopes for placements.
5. Before admission they assured us 99% guarantee of our placement and now they are backing off by giving the code of conduct, in which its printed that no guarantee of placements are there and this was not told to us till 8 months of course duration.
6. They said they have a tie-up with vlcc for our grooming classes and they will be providing us makeup kits but nothing as such happened and we had to buy products ourselves.
7. They made us rome around the schools during board exams of students in schools for their advertisement thing.
8. They aren’t providing equipments required for our proper training. Such as safety kit etc.
9. Making false promises and hiding the truth about trainer not being well whereas the ex faculty says that she resigned due to equipments weren’t provided to her.
10. Taking cash as fine for not being in uniform and attending classes.
11. Not giving proper information about when the classes are resuming everytime.
12. Deceiving students and parents trust on the brand “frankfinn”
13. When we complain about it to the center sales manager and center operation manager, they manipulate us everytime and give us false hopes for conducting classes asap.
14. No proper infrastructure provided - class are not sound proof, grooming room is too small. Proper hygiene is not maintained.
15. Making some frabkfinn students, who are good in english teach the students at frankfinn for free.

16. They are not following head office rules and not forwarding correct information to them.

Sir, we students took admissions due to the trust in brand and have paid huge amounts of fees so that we can gain knowledge and get trained properly with proper trainers and proper placements.
By this i wanted the clarification of my points because this fraud can’t be tolerated till long

Thanking you

Yours faithfully
Mallika sharma
Batch-1
Frankfinn bhopal

I am from dehradun branch and uniform we have got from frankfinn doesn't give me 100% satisfaction. My pant size is 32 but length of the cloth is too lobg according to my height. I spoke to mam but she told me to do it your own and no more problem belt does not fit in the loop. I also told it about it they told me to do from outside. I want to know what is the importance of students and their money which we had spend. I had also suggests that 2 ties and two batch should be given but no action had been taken. We were also told for dress code which we had purchased ourself. Can frankfinn refund our money which we had spent for purchasing black pant and whirt shirt?.

I called for enquiry once and from that day your company employee has been harassing my phone number from past 2 years, i have ignored enough, i have complained about it so many times to your customer service but no action is taken. This is not a joke ok. Either you take any serious action or I'll make sure that it becomes a big issue n it won't be good for your company reputation.

I paid registration fee and course fee rupees fifteen thousand on 29/03/2017 I had to do training but because of some financial problem I dropped the plan. So request you to please refund atleast 50% of money.Mam I need that money very urgently.I m going through an anormous financial problem..I will be highly obliged to you i[censored] give back some of the amount .plz try to understand.

I have done with my course in 2017 but frankfinn doesnot providing any placement call to me i want respond quickly from headoffice. They provide fake promises that after completing the course we will provide jobs but it is not reality plz provide any jobs in hospitality travel or in avaition. It is my humble request to plz provide placements job and talk with indore head office about my complaint

I am vikalpa paunikar, student of frankfinn institute nagpur (Batch w[protected].in july 2017 i bought 2 admission to mr rajendra rajput for ahtm course under bap policy. It's been above a year amd yet i didn't recieve any cheques nor any calls from him. Whenever i ask him for cheque he ask me to wait. I am very disappointed with this things. Please solve this problem as soon as possible.

Please note that my daughter ms. Arikta sinha - student id: fiat/76123 batch code r[protected] was unable to continue the training
And she has paid the in-flight training fees of rs.11210/- on 22nd june 2018.

As per the conversation had with ms. Debolina bose of frankfinn - camac stret, kolkata, i suppose to get refund by 1st week of august 2018.
Since 20th july 2018 i have been following up for refund of in-flight training fees, till date it is not yet settled.

Kindly arrange to refund the in-flight training fees, which i had paid rs.11, 210/- on 22.06.2018.

I will be grateful to you if you kindly refund me the same at the earliest.
Refund cheque should be in favour of arup kumar sinha.
Regards,
Arup kumar sinha (Father of ms. Arikta sinha - student).

There is no management, as i' have paid all the amount of AHTM course Rs 1, 50, 000 and i have receipts also. They are continuously asking me to pay . According to the rules& regulations i have paid my all fees &amount. This is really very disappointing & irritating. If such messages will continued, i will directly complain to the Head Office. Grooming Room is too small, especially for girls. There are so many girls at a time. The room should be larger&wider or two grooming rooms should be there. I am not satisfied with your institute.

Hello sir, myself vikash mishra, my registration fee receipt no fadrg19regr1376, student ref no : fiat/drg/18-19/1374. I wants to apply for course cabin crew, divya mam was checked my height on first day, then she says u r eligible for this course nd your height is 170.4cm. Nd i m also know about cabin crew course (Height should be minimum 170cm). So, according toh divya mam, i was pay15000rs for registration.
But next day, i was come in this center, other mam checked my height. Then her says dear your height is less than 170, u r not eligible for this course because ur height is 168.5. It should be minimum 170.
So, divya mam argue with other mam.. Nd says u have no idea. I know well...
So next day i was come. Nd says mam plz refund my registration fee. She says it will not be refundable. Nd because sir, divya mam take the commison from acount department for my registration. On that time. She was hyper. Angry.
So sir, plz requested to u, plz withdraw of my registration fee.
Thank you sir
Mob no [protected]

Frankfinn center
C12, 2ndfloor, vishal enclave, opp metro piller no414, rajouri garden, west delhi, delhi-110027