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Free Charge — Bill Not credited

I paid my postpaid Bill through Freecharge of amount Rs.- 280, But I did not receive any msg from my service provider even though amount has been deducted from my bank account. But did not get any msg from freecharge or Idea. kindly resolve the issue
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    Freecharge Payment Technologies / FreeCharge.in
    Customer Care Service
    Customer satisfaction rating
    35%
    Complaints
    2071
    Pending
    0
    Resolved
    713
    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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