Freecharge.com — Talk time not credited

Address:

Dehradun, Uttarakhand, 248011

Dear Sir,

I have done Airtel prepaid mobile recharge in Mobile no “[protected]”
of Rs 150/- on 12/12/2015 thru your website (Freecharge.com), And
get the ref No” FCVC[protected]” by SMS and get once more SMS,
that was for successful transaction, but talk-time not update in my
account till date, so I communicate to Airtel helpline no, their
representative can’t solve the problem they told me that transaction
have made from third party (Freecharge.com) and there have no data
available and suggest me after giving complain no “CONRC[protected]”
to communicate Freecharge’s helpdesk.

I request you to kindly take the necessary step on this matter
immediately so that I can use my money that is blocked at your end .