FreeCharge — Haven't got refund

Address:Mumbai City, Maharashtra
Website:Freecharge.com

I have done a dth recharge of ₹500 twice through freecharge and the money( 1000₹)debited from my bank account but the recharge was not successful. Then i mailed to them and they worked on the matter.then after 3 hrs i got mail that my problem was resolved but it was not.since then they did not replied. order noFCDA[protected] and FCDA[protected]
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