Freecharge.in / Accelyst Solutions — Electricity bill payment not reflecting on msedcl website.
C
cmosrahul
from Pune, Maharashtra
Address:
411033
Website:
www.freecharge.in
I had to pay my light bill on 16-Dec-2015 and id through freecharge mobile app. I got the confirmation with Order ID : FCEA[protected] that the payment has been done. But when I checked it on 24-FeB-2015 https://wss.mahadiscom.in/wss/wss to know the status. The payment of Rs.1120/- is not reflecting. I sent the email to customer care email address and I got the response with ticket number Ticket # 3179504. I did not received any call and got one mail saying your ticket has been solved.But I can still my billing amount on the Site. I am feeling cheated.
Please take necessary action resolve my issue.
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