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I M Also Facing Same Type Of Problem... Payment Done on 8 April But Still Showing Pending At BSNL Portal...
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Freecharge failed to pay to BSNL lanad line on 25-March under Order id: FCLW[protected] but they have confirmed that my bill payment is successful using Freecharge against this bill payment id:FRC[protected].
I have contacted them since then and they were just fooling me by saying they will repay the amount when this will be checked by their internal team. Today is 20-April; and they stopped communicating me now.
I requested them quite a time to let me know their escalation process; however, they have told me only the email id for contacting them.
I saw their advertisement in television and believed them as genuine and did the transaction; and now they are not returning the money Rs 1107; even though they failed to pay it to my BSNL land line account. It is almost 25 days from when I did the transaction.
Could you please help me here.
I have contacted them since then and they were just fooling me by saying they will repay the amount when this will be checked by their internal team. Today is 20-April; and they stopped communicating me now.
I requested them quite a time to let me know their escalation process; however, they have told me only the email id for contacting them.
I saw their advertisement in television and believed them as genuine and did the transaction; and now they are not returning the money Rs 1107; even though they failed to pay it to my BSNL land line account. It is almost 25 days from when I did the transaction.
Could you please help me here.
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