Freecharge.in / Accelyst Solutions — Regarding Refund

My concern is regarding refund for my money. Actually I port my number i.e [protected] to Vodafone om 2nd March I recharge it with 100 Rs but I didn't get the balance. When I spoke to Vodafone customer care they said when a number is port, it is first recharge from the dealer with 101 Rs.
So please refund my money or recharge my number with that money. Even I mailed to [protected]@Freecharge.in but I didn't get my money back. I am attaching images for reference.

Regards
Devesh Nidaria
M: [protected]
+2 photos
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