Freecharge Payment Technologies / FreeCharge.in

[Resolved] Freecharge.in / Accelyst Solutions — Still pending status

ramkumar rangnathan

from Raipur, Chhattisgarh

Address:	Mumbai City, Maharashtra, 400 093
Website:	www.freecharge.in

Dear sirs This is to inform u yesterday Thu Dec 31 2015, 7:58:25 PM and my order id is FCVW[protected] I made a idea mobile recharged using freecharge a sum of Rs. 330/- but still it didnt get charged or money refunded to my AXIS BANK ACCOUNT Kindly look into the matter as soon as possible thank you

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Aug 22, 2016

Complaint marked as Resolved

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2016

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer,

Thank you for choosing to recharge with us!

We regret to inform you that your transaction (order ID FCVW[protected]) was unsuccessful. We have already refunded Rs.330 to your account as FreeCharge Balance against this order, which you can use for any future transaction with FreeCharge.

You can check these under the 'Freecharge Balance' tab in your account summary at- https://account.freecharge.in/app/wallet/

The same amount was successfully withdrawn on[protected].

We appreciate your understanding and hope you continue FreeCharging with us.

Happy FreeCharging,

Customer Success Team
www.freecharge.com

Merry Christmas & Prosperous New Year Year!!!

For Faster Recharge experience download FreeCharge Mobile App. Now Available on Google Play Store and Apple App Store
P.S: To ensure safe online transaction, refrain yourself from sharing your account / card information with anyone.