Freecharge.in — Electricity bill paid through freecharge, not paid by company and fake receipt/theft

Address:	Mumbai City, Maharashtra, 400051
Website:	www.freecharge.in

I have paid electricity bill through freecharge on 16/10/2015 due date was 23/10/2015/ Amount was RS 6969. They said bill payment is done but jaipur electricity department never recived it. I kept on sending emails to freecharge team and got tired of sending mails, they dont even call me and dont reply anything positive. They kept saying they have paid it and it is successful. Now penalty haven been added to the bill and still this is not resolved. I doubt this incident as a theft and freecharge team has to pay the penalty and refund me whole amount. Attached is the bill i paid through freecharge--freechargereceipt and penalty added bill as freecharge didnt pay it--bill kno:[protected] Jaipur Vidyut Vitran Nigam Limited bill paid; : date 16/10/2015 order id FCEW[protected]