Freecharge.in — money deducted from bank account but no recharge done

Address:Vadodara, Gujarat

Order id : FCVA[protected] support Ticket # 1540190 recharge no-[protected] email [protected]@gmail.com i did a recharge of rs.500 on that number on 3 april.but its came out as failed.but my money is deduted from my bank acoount but no rechage is done or nor refund is done. i send a mail to freecharge but no reply.i want my money refund.
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I have done a recharge on [protected] of Rs. 50 the amount is deducted from my account and the recharge is not successful. i send a mail and contacted at least 10 times on their phone numbers but they didnot picked up the call. Please suggest me what can I do.

Thanking You
Amit

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