Freecharge.in — recharge amount has been deducted from account but mobile not recharged

Address:

Mumbai City, Maharashtra

on 27th night we used free charge for bsnl 1gb data worth 140Rs we gave all the details of card the amount has been deducted immediately but my mobile not recharged yet and showing the status like this "Your transaction in pending state". this is my Order id : FCCW[protected]. this transanction has been done from mumbai for andhra number