Freecharge.in — refund of money deducted

Address:

New Delhi, Delhi

i rechargd with 275 on my mobile number [protected] on 23/4/15 ... initially it dint get recharged and showed "oops ure recharge couldnt be done"... later wen i tried again to do the recharge money was deducted and kept doing so 3 times(275 +275+275).. later i got the recharge of 275 only order no FCVA[protected] bt the remaining (275+275) money wasnt refunded neither given as credits.. totally my account went from Rs 19417 TO 18592( a difference of 275+275+275=825) BT I GOT ONLY ONE RECHARGE OF 275.. where did my 275+275 go..?? pl dont reply to talk to my bank.. coz i already have and they have said that the amount has been transferred to u.. kindly send my refund back immediately and pl make sure such mistakes dont happen again to cause inconvenience to us due to ure mistakes...