Freecharge.in — Regarding ridiculous service

Website:

Freecharge.in

Every time i try to net recharge my bsnl no.iwith rupee 155 as per 2g plan of bsnl, it comes in my account as topup..while in second time on recharging with same amount it comes as net pack.
I have already complained about this, and were assured that issues will be solved .but now it is more then two weeks and no response from freecharhge authority.
If my money will not be returned within 24 hours, then as a concernd consumer i will report about this to consumer forum.