Freecharge Payment Technologies / — Account deletion and data privacy

I have mailing them since december but I see irrelevant stratageis by them towards me to stop account deletion.
even i have used paylater once but it is affecting my credit score showing 60000 EMI i have and paying every month.
I have confirmed them several times but im not getting a real resolution from them.
I have attached mail screen shot you can see how they are reply in they are taking much long tie to process request.
freecharge user mail: [protected]
Was this information helpful?
No (0)
Yes (0)
Freecharge Payment Technologies / customer support has been notified about the posted complaint.
Complaint comments 


Dear Customer,

We understand your concern with pay later/Freecharge account closure.

Please note that we will not be able to process the request until an email is sent to [protected]

Hence, please write an email from registered email address to [protected] to resolve the query.

Freecharge Customer Support
Dear Customer,

​We understand that your concern with regards to Account closure.

Inorder to resolve the query, please get back to us on [protected] from registered email address to resolve the issue.

Freecharge Customer Support

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Freecharge Payment Technologies /
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Freecharge Payment Technologies / Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Freecharge Payment Technologies / contact information