[Resolved]  Freecharge Payment Technologies / Freecharge.in — Amount not credited to beneficiary bank account

Sir, i have made transaction of Rs 20217.12 on freecharge via credit card for rent payment. But amount was deducted from my credit card and didn't credited to beneficiary bank account. I have called customer care of freecharge and mailed many times but still amount not credited.
Please do needful to make the issue resolved.
Transaction order id :

Mobile no: [protected]
Name : Karmvir Singh
+1 photos
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Aug 26, 2022
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2022
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

The transaction failed and the amount was refunded to your bank account.

More details are shared to your registered email ID. Please check your email using ticket #3644127 for the same.

FreeCharge Team
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    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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