Freecharge Payment Technologies / Freecharge.in — Cheating with wrong top up information

Address:	Thiruvananthapuram, Kerala, 695002
Website:	www.freecharge.in

I have done a recharge from freecharge under the order number fcva[protected].
As per freecharge website, i have done a recharge of rs40 which is mentioned as a top up with 31.78 talktime.
When the output came through bsnl, it was a data recharge. I have contacted bsnl and freecharge multiple times for which they blame each other and no results were given.
In my view being a customer, this is a clear cut issue from freecharge as their application displays the wrong information. I am raising it here not because of the 40rs, but its my consumer right which is denied now. I need urgent action freecharge, else i will move to consumer court.