Freecharge Payment Technologies / FreeCharge.in

[Resolved] Freecharge Payment Technologies / Freecharge.in — freecharge chor hai, koi recharge mat karo online freecharge se

kumar_maniratnam

from Maduravoyal, Tamil Nadu

Address:

825409

Sir, i made a recharge though freecharge on 22 march on wrong operator but it should be fail at operator end but they are showing successfull. They are cheating old customers like this.
I ask so many recharge vendor, that if i recharge on wrong operator, does it success, but every one deny it. But freecharge is one who loot me. And telling that your recharge is successfull.
Even freecharge has bad and worst customer support. I have mail so many times, so many complaint on different portal, i use their twitter handle, facebook page but no help. It seems that they all want to grab my money only. So don't like to talk to me...
Why google keep this app in store, i don't understand, these are doing ethical work to grab the money, they are real their. They are spam.
Sir i request to take a strict action against the freecharge which run the website to loot hard earn money.

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Apr 2, 2018

Complaint marked as Resolved

Freecharge doesn't apologize his mistake, what he has done. But i want to confirm you that I got the refund of both account in my wallet. Thanks. I checked my both account on april 2, Its a miracle and magic. i got refund, but still no one has call me on phone and still their customer care saying that your recharge is successfull with aircel. Let it be... I am on IDEA. My money was credited into my wallet. and i thank you all for this effort who are with me in this regard and thanks to consumercomplaints.in and jagograhakjago.com for helping me in this days of process of hard word in which i got physically and mentally weak. Thank You Free Charge For Refund, Happy Freecharging...

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Mar 24, 2018

Mani Thambi's response pls process the transaction sir/madam. thank you.

Verified Support

Mar 30, 2018

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer,

We'll help you to sort this out. To start with, we request you to kindly share us the FreeCharge Order ID/ Recharged number/ FreeCharge Registered number at [protected]@freecharge.com

FreeCharge Team

Mar 30, 2018

Updated by kumar_maniratnam I have already send so many mails to you [protected]@freecharge.com, [protected]@freecharge.in . Nodal officer of axis band of freecharge, and twitter af fb, but again again you are frustrating and disturbing your user.
You have sended me the mail in which you say that "Ask Aircel For reversal" but as we all know that aircel is already shut down. And we can't contact him. On mail and phone for reversal . But it is you mistake. That wrong operator recharge fails in mobikwik and paytm but freecharge only showing successfull... It's a loot... I am also a recharge vendor. Si I know you cheat local customers...

Apr 02, 2018

Updated by kumar_maniratnam Freecharge doesn't apologize his mistake,
But i want to confirm you that I got the refund of both account in my wallet. Thanks.
I checked on april 2, My money was credited into my wallet.
and i thank you all for this effort who are with me in this regard and thanks to consumercomplaints.in for helping me in this days of process also.
Thank You Free Charge,
Happy Freecharging...