[Resolved]  Freecharge Payment Technologies / Freecharge.in — Freecharge is not refunding my money

Address:Mumbai City, Maharashtra, 400051

My transaction of Bill Payment with Order No. FCEW[protected] Rs 2268.00 has been failed but the amount has been deducted from my account. Its been 15 days since they said that they have initiated my refund on 30 December 2016 but I have not received it in my account yet.
please solved it as soon as possible
Order ID FCEW[protected] and registered mobile number [protected]
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Jan 19, 2017
Complaint marked as Resolved 
thank you
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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