Dear sir/mam
I am writing after being so much helpless by freecharge i have followed up since 9november 2020
Matter is I have done transaction of rs 594 to Lpg gas bill and my amount deducted from my bank but on freecharge app showing failed when I complaint at freecharge app they provided me a refund transaction id AXIFRCe880cb63f4b08868dab4d88e122e9
But when I contacted to my bank at every after alternate days they denied any refund from freecharge
So sir in the between bank and freecharge I am the customer is totally helpless
My free charge account no-[protected]
Name -praveen kumar
My bank account no-icici[protected]
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