[Resolved]  Freecharge Payment Technologies / Freecharge.in — I am not able to withdraw atm to my bank.

Address:Bangalore, Karnataka, 560016

Hi,
Please look into my problem as a high priority i added 20000 to my wallet. But now i am not able to withdraw. Even i i had wait 45 days. But not withdraw amount. Please help me. My freecharge number [protected]. May i know the reason why it's happened. And please resolve my problem as soon possible. It's more than one and half month took.

Regards,
Naveen
[protected]
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Aug 4, 2017
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Thank you for writing in!

I regret the inconvenience caused to you.

I like to inform you that kindly update your FreeCharge app to the latest version.

Add your bank details to into FreeCharge and try after sometimes for withdraw from your FreeCharge account to your bank account.

In case you are facing any issue please get back with a screenshot of the error message we will assist you better.

Appreciate your co-operation & understanding!

Do write for any further queries.
Complaint comments 

Comments

On 6 july 2017 at 11:27 pm Money of rs 992 deducted from our bank account but mobile bill payment is not sucessful yet.
We receive confirmation message from freecharge but still payment is not sucessfull. My mobile not recharge yet n it has been disconnected.

Plese kindly rply and solve my problm.
it Is very important

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    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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