Verified Support
Nov 12, 2016
Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer,
Thank you for writing in!
We regret to know that you haven't received the recharge amount on your number.
Recharge was successfully processed (order ID FCVA[protected], FCVA[protected] & FCVA[protected] & FCVA[protected]) with the Operator Transaction ID[protected],[protected] &[protected] &[protected]. On rare occasions it may take some time before it reflects on your balance.
In the meantime, please check and verify if the below details regarding your transaction are correct:
Recharge # : [protected] & [protected]
Date & Amount: 11-Nov-2016 & Rs.300.00 + Rs.300.00 + Rs.150.00 + Rs.150.00
We request you to wait for couple of hours for the balance to reflect on your account. You can also check the updated status of your transaction at -https://www.freecharge.in/#!/transactions.
Please reach out to us in case you do not receive the recharge after few hours and we will look into it immediately.
Unfortunately, the benefits applied with a specific recharge or unexpected deducitons are decided by the operator and hence are beyond our control. Kindly contact operator.
Appreciate your patience.
For further queries kindly write to [protected]@freecharge.com
Nov 12, 2016
Updated by Radhakrishn Ramsn I HAVE NEVER SHARED ANY THING WITH ANYONE SINCE 2013 WHEN I STARTED USING FREECHARGE WALLET.
Then how it is possible to recharge from my account from someone else. YOU SECURITY SYSTEM MAY BE PROBLAMATIC AND NO HIGH SECURITY. THEREFORE MY ACCOUNT WAS MISUSED.
Who will be responsible for this mischief.
I will FILE CASE AGAINST YOU AND ALSO CYBER CRIME CASE.
NOW I am afraid o[censored]sing your freecharge app.
Then how it is possible to recharge from my account from someone else. YOU SECURITY SYSTEM MAY BE PROBLAMATIC AND NO HIGH SECURITY. THEREFORE MY ACCOUNT WAS MISUSED.
Who will be responsible for this mischief.
I will FILE CASE AGAINST YOU AND ALSO CYBER CRIME CASE.
NOW I am afraid o[censored]sing your freecharge app.