[Resolved] Freecharge Payment Technologies / Freecharge.in — Money debited from my wallet, but transaction get failed at abhibus | |||||
Hi team, Yesterday (19dec16 @ 6:34 pm), i have booked a bus ticket through abhibus, amount 570.00 got debited from my freecharge wallet but failed the transaction at abhibus with orderid#o_21371924a. I have called abhibus customer care, they said "we did not receive the amount from freecharge due to some technical issue and confirmed that ticket was not booked". I sent an email to freecharge ([protected]@freecharge.com), but did not receive any update on the status. Merchant name: abhibus Order id : o_21371924a Transaction date: 19dec2016 06:49 pm Transaction amount: 570.00 Please do the needful at the earliest. Thank you Chaitanya Was this information helpful? | |||||
Dec 20, 2016 Complaint marked as Resolved Freecharge.in refunded the money to my wallet.
The problem is, we don't have any information on the failed transaction from source system unless we called the customer service at merchant if available.
Thank You
Chaitanya Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. | |||||
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