Freecharge Payment Technologies / FreeCharge.in

[Resolved] Freecharge Payment Technologies / Freecharge.in — My payment of rs. 1725/- on 16/11/2016 not yet made to bsnl

Shaminahussein

from Guwahati, Assam

Address:	781006
Website:	FREECHARGE

In spite of repeated requests i find that payment of rs. 1725 /- made on 16/11/2016 for my bsnl landline account no. [protected] has not yet been made to bsnl.

I also checked with the local bsnl office with reference to your frc[protected] who has confirmed that they have not received any payment against my bsnl account so far.

I have so far been paying bsnl direct. this is for the first time i have paid through freecharge and my experience is miserable. please investigate and arrange to refund me the money i paid to you.

Regards

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Dec 22, 2016

Complaint marked as Resolved

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2016

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Shamina,

Thank you for writing in!

We regret for the delay for your recent transaction.

As per our records the transaction is successful and we are validating with the operator. Same will be updated within 48 hours.

Appreciate your patience & co-operation.

Do write to us on [protected]@freecharge.com for any further queries.

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Comments

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from Gurgaon, Haryana

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