[Resolved]  Freecharge Payment Technologies / Freecharge.in — No Refunds received

Address:411017
Website:freecharge.in

Hello Team,

This complaint is regarding Refund issues. Even after waiting for 10 working days, I have not received any refund Rs 532.5 for order id 12914291. I also contacted Freecharge support, but have not received any refund yet. How many days should I wait for such a simple refund process which hardly takes more than 2 days. Can you please let me know what actions you have taken since the Refund initiated?
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Apr 5, 2017
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

Thank you for writing in!

We understand that you require some assistance with your recent transaction. However, we are unable to trace your transaction details on our system.

In order for us to address your concern, kindly provide us the following details.

Email ID registered with FreeCharge
Recharged Number
Order
Date of transaction
Recharge amount

We appreciate your co-operation.

Do write to us with the mentioned details and we assure you to resolve the query at the earliest.
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    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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