[Resolved] Freecharge Payment Technologies / Freecharge.in — not providing 999 rs cashback as per their terms | |||
On 1st feb, 2018 i've purchased a magzter gold subscription of annually along with offer from free charge. As per their terms cashback would be credited within 24 hours, and cashback still not processed by them as 24 hours have passed now. On 1st feb, their terms mentioned nothing, just pay with fc, you are eligible. On 2nd feb, their terms have changed that you have to purchase via our link. And i've our purchase on the 1st, so you tell me where did i do wrong? On twitter, they are saying that if you used above link then you are eligible for the offer otherwise you won't get. I'm attaching all screenshot of it which is sent by free charge team to others customer. And their twitter team misleading me continuously. Either help me to get my refund from magzter.com or tell fc team to process my cashback as i've fulfilled all condition whichever they mentioned. Regards Deepak Was this information helpful? | |||
Mar 12, 2018 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Feb 04, 2018 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, With regards to the concern, we request you to confirm us via email at [protected]@freecharge.com, if we can try and connect with Magzter and cancel this transaction so that you can re-order using our link and receive the cashback. FreeCharge Team | |||
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