[Resolved] Freecharge Payment Technologies / Freecharge.in — Payment Not refund of promo code
R
Rajeshkhiomal
from Pune, Maharashtra
I paid my electricity Bill on freecharge app. It shows promo code today and I it done today and payment is done. But refund isn't added in my freecharge account. Details is following here. S N D L Nagpur electricity consumer no[protected]. Promo code MAHA100 date 08.02.2017 time 13:21. Amount 530. Ref no Frc[protected]. Order no FCEA[protected].
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Mar 13, 2017
Complaint marked as Resolved
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
We understand that you are concerned about the benefit not received for the offer MAHA100 on your recent transaction.
We regret for the inconvenience caused.
As per our records, you have used the same card to avail this promotional offer benefits against different order in different account. This promotional offer is valid once per credit/debit card.
As this card was already used to avail the offer benefits cash back is not processed for your transaction against FCEA[protected].
We recommend you to read the Terms & Conditions of the offer.
Please feel free to write to us for any further assistance.
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