Freecharge Payment Technologies / FreeCharge.in

[Resolved] Freecharge Payment Technologies / Freecharge.in — Refund initiated not credited my bank

Firoj saiyyad

from Amalner, Maharashtra

Sep 15, 2021

Address:

Amalner

My refund of Rs, 1320 not received yet
order id FCEA[protected]

I have done a chargeback in the bank still not got the refund

I have not yet received the refund reference number from Freecharge, l have contacted many times

Transaction failed date 18 May 21

Refund Initiated, 14 Jun

Please help me

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Sep 23, 2021

Complaint marked as Resolved

FCEA210518959105514 ORDER I'D FCEA210518959105514 MERA TRANSACTION FAILED 18 MAY 2021 KO HUA THA TAB SE AAJ TAK ME FREECHARGE SE CONTACT KARRA HU LEKIN MUJHE AB TAK KOI RESOLUTION NAHI MILA HAI SIR BOLA JATA HAI KI REFUND INITIATED HOGAYA HAI BUT KOI BHI PROOF NAHI DIYA JATA HAI JIS SE REFUND TRACK KAR SATKE HO KUCH BHI NAHI PROVIDE KARTE HAI SIRF BOLA JATA HAI KI REFUND INITIATED HOGAYA HAI AAP BANK SE CONTACT KIJIYE JAB KE BANK KA KAHENA HAI KI MONEY FREECHARGE KE PASS HAI ABTAK BANK CUSTOMER CARE KA KAHENA HAI REFUND INITIATED KIYA HOGA TO USKA RRN NUMBER LE FREECHARGE JO 10 DIJIT SE JAYADA KA HOTA HAI BUT MUJHH FREECHARGE RIGHT RRN NUMBER PROVIDE NAHI KARTA HAI KUCH BHI SEND KARDETA HAI JAISE KABHI 8 DIJIT KABHI FAILED TRANSACTION REFERENCE JO BANK CUSTOMER CARE ACCEPT NAHI KARRA HAI

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2021

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer,

The transaction was failed and the amount was refunded to your bank account.

More details are shared to your registered email ID. Please check your email using ticket # 2667357 for the same.

Regards,
FreeCharge Team

Sep 23, 2021

Updated by Firoj saiyyad ORDER I'D FCEA[protected]
MENE BANK STATEMENT UPDATED BHI KIYA HAI AUR FREECHARGE KO BHI SEND KIYA HAI MUJHE ABTAK REFUND NAHI MILA HAI

MERA REFUND INITIATED 14 JUNE 2021 KO HOGAYA HAI BUT BANK ME CREDIT NAHI HUA HAI AB TAK

ME FREECHARGE SE BHOT BAR CONTACT KAR CHUKA HU LEKIN MUJHE RRN NUMBER ABTAK PROVIDE NAHI KIYA GAYA HAI

JO BANK MUJHE SE MANGRA HAI MERE REFUND MONEY TRACE KARNE KE LIYE

ME FREECHARGE SE CONTACT KAR TA HU TO MUJHE REFUND REFERENCE NUMBER NAHI DETE HAI USKE USKI JAGHA FAILED TRANSACTION KA REFERENCE NUMBER DIYA JATA HAI BAR BAR
KABHI 8 DIJIT KA

JO KI BANK ACCEPT NAHI KARRA HAI MUJHE SE BANK KA KAHE NA HAI KI REFUND INITIATED HOTA HAI USKA 10 DIJIT SE JAYADA KA RRN NUMBER GENERATED HOTA HAI

AUR FREECHARGE WALE MUTHE 8 DIJIT REFERENCE NUMBER PROVIDE KARE HAI
KABHI FAILED TRANSACTION KA REFERENCE NUMBER DETE HAI KABHI KUCH AUR

PLEASE HELP ME

Sep 23, 2021

Updated by Firoj saiyyad ORDER I'D FCEA[protected]

MERA TRANSACTION FAILED 18 MAY 2021 KO HUA THA TAB SE AAJ TAK ME FREECHARGE SE CONTACT KARRA HU LEKIN MUJHE AB TAK KOI RESOLUTION NAHI MILA HAI SIR BOLA JATA HAI KI REFUND INITIATED HOGAYA HAI BUT KOI BHI PROOF NAHI DIYA JATA HAI JIS SE REFUND TRACK KAR SATKE HO KUCH BHI NAHI PROVIDE KARTE HAI SIRF BOLA JATA HAI KI REFUND INITIATED HOGAYA HAI AAP BANK SE CONTACT KIJIYE JAB KE BANK KA KAHENA HAI KI MONEY FREECHARGE KE PASS HAI ABTAK

BANK CUSTOMER CARE KA KAHENA HAI REFUND INITIATED KIYA HOGA TO USKA RRN NUMBER LE FREECHARGE JO 10 DIJIT SE JAYADA KA HOTA HAI

BUT MUJHH FREECHARGE RIGHT RRN NUMBER PROVIDE NAHI KARTA HAI
KUCH BHI SEND KARDETA HAI JAISE KABHI 8 DIJIT
KABHI FAILED TRANSACTION REFERENCE
JO BANK CUSTOMER CARE ACCEPT NAHI KARRA HAI