| Address: | 400036 | | Website: | www.freecharge.com |
On 12th of december 2016 i wanted to add 1500 to my freecharge walle, so i went on icici gateway and added money. It showed something is not right and money got debited from my bank ac but not added to my freecharge wallet. I was told it will get reversed by 4-5 working days. However it's been more than 12 working days and money haven't been reversed. I mailed customer service about the problem and they never replied just generated a ticket. I tweeted them they tld it will be done in 2 days. 4 days passed ng happened. Then i tweeted them again and they didn't replied.
I messaged them at regular intervals still they didn't reply. I tld them to call me and they told they don't have customer service no. Till date I haven't received my 1500 back.
In this time of demonetisation if the digital wallet companies are doing this, how can one completly go cashless by trusting these cheaters. Was this information helpful? | 
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