[Resolved] Freecharge Payment Technologies / Freecharge.in — Refund request | |||||
I am a freecharge app user. I have money in my freecharge wallet last month. Since freecharge has suspended some services therefor I request them to refund my money back from freecharge wallet. I have raise a ticket regarding my refund. But they didn't respond me clearly. After that i mailed them several times but they neither providing me my refund nor giving me sufficient answer. The complaint number given on freecharge.in is not reachable at all. It never connect. It says that it doesn't have voice support. Please help me to get my money back. Thanks & regards Dinesh Kumar Was this information helpful? | |||||
May 15, 2017 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Apr 13, 2017 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Dinesh, Thank you for writing in! We understand that you are unable to withdraw the wallet amount to your bank. Withdrawal to bank account functionality is temporarily suspended for some accounts due to technical upgrades planned with our banking partners. This functionality would be fully operational within the next 2-3 weeks. We shall intimate you once this is enabled. Upon your confirmation we can initiate a reversal to the source which would take 5-7 business days Inconvenience caused is deeply regretted. Do confirm if you wish to go ahead with refund of the wallet amount to source. | |||||
 2 Comments | |||||
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Freecharge Payment Technologies / FreeCharge pls shere your reg.. number.. in subject line
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I have recharged my Jio number [protected] with rupees 303 on 6 april and Payment is deducted from my account but recharge is not done.
I have complained many time but they did not do solved still now.
I have complained many time but they did not do solved still now.
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