Freecharge Payment Technologies / — Someone created fake account with my email company not responding

I have received an email today that someone created a fake freecharge account with my business email address. This email address is registered with my bank and PayPal account. I have a complaint to freecharge but they keeps suggesting to send mail to this and that, I have sent several emails and also complaint on twitter but no proper response received. Company even not verified the email address before registering on an acocunt.
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